RFQ - Paracon - ICT Manager

About the position

Key Duties and Responsibilities:

• Develop and implement the IT strategy in alignment with the organisation business goals.
• Manage IT projects using the PRINCE II framework or other approved methodologies.
• Ensure alignment with organisational priorities and delivery within scope, time, and budget.
• Develop and manage annual IT operational plans.
• Develop, implement, and maintain IT-related policies and procedures.
• Ensure compliance with governance frameworks and IT standards.
• Plan, deploy, and maintain IT systems and services.
• Oversee the organisation's technology infrastructure, including networks, security, and software.
• Manage third-party IT vendors and service providers.
• Monitor and enforce service level agreements to ensure value for money and performance delivery.
• Participate in budget formulation and manage departmental expenses.
• Ensure proper asset management and cost control.
• Lead and develop the IT team, ensuring performance alignment with strategic objectives.
• Oversee recruitment, mentoring, and performance management within the IT department.
• Establish and maintain productive relationships with internal and external stakeholders.
• Ensure partner expectations are managed and exceeded.
• Identify, assess, and mitigate IT-related risks.
• Ensure robust fraud controls, governance, and compliance frameworks are in place.

Minimum Requirements:

• Diploma in Business Management.
• Minimum 6 years of progressive experience in an IT environment.
• At least 3 years in a managerial or leadership role.
• Stakeholder engagement and influence.
• Adaptability and change management.

Desired Skills:

• IT strategy
• PRINCE II
• Vendor Management
• Governance
• Budget

Desired Qualification Level:

• Degree