Revenue Management Controller
The Focus Group
- R1,700 - R2,100 per month
- Permanent Intermediate position
-
East London
- Posted 20 Jun 2025 by The Focus Group
- Expires in 29 days
-
Job 2614544
About the position
As a Revenue Management Controller, you need to have good credit management, your duties include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts.
RESPONSIBILITIES
- Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.
- Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention.
- Establish policies that follow customer service best practices while ensuring customers submit payments on time.
- Reconciling complex accounts that have been escalated from the AR team.
- Monitoring debtor balances to ensure a reduction in debtors DSO.
Liaising with customers, as well as internal personnel including the sales team. - Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.
- Follow up on overdue invoices and payments and escalate as necessary.
- Look for ways to improve debt collection processes.
- Reply promptly to client questions and concerns received by voicemail or via written communication.
- Process irreconcilable debts/prepare debt write-offs, as in the case of bankruptcy, to be written off and archived.
- Establish and maintain regular communications with clients to facilitate periodic payments.
- Develop and maintain the groups customer onboarding and data management process and systems.
REQUIREMENTS:
- High school diploma or equivalent; associate or bachelor's degree in accounting or related field preferred.
- 1-2 years of experience in a similar role.
SKILLS
- Strong understanding of accounting principles and procedures.
- Proficient in Microsoft Excel and other accounting software.
- Excellent data entry skills with a high level of accuracy.
- Detail-oriented and able to multitask in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new processes and systems.
- Knowledge of revenue management best practices is a plus.
Desired Skills:
- Account Reconciliation
- Communication
- Credit Risk
- Debt Collection
- Microsoft Excel
- Policy Enforcement
- SAP Customer Relationship Management (CRM)
The Focus Group
About the agency
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations.
Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to
• Source, assess and select the best possible human resources.
• Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain.
• Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential.
• Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition.
• Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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