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Career Minded

Retail Specialist

Career Minded

  • R60,000 - R100,000 per month
  • Permanent Senior position
  • Centurion
  • Posted 20 May 2025 by Career Minded
  • Expires in 34 days
  • Job 2611249 - Ref KK-Retail-Sales
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About the position

My client in Centurion is recruiting for a Senior Retail Specialist who will be involved in customer service, sales, pricing and merchandising duties. The Senior Retail Specialist supports the daily operations and performance of a large, high-volume used car store that sells a wide range of pre-owned vehicles across all major brands. This role focuses on driving sales, maintaining high standards of customer service, and supporting the sales team through coaching, coordination, and leadership on the showroom floor. The ideal candidate does not have to come out of the automotive industry, but must thrive in a dynamic, customer-facing environment.

Key Responsibilities:

Sales & Store Performance

  • Monitor sales metrics, customer engagement, and team performance on a daily basis.
  • Work closely with the Store Manager to implement strategies that drive traffic, conversions, and upsells (e.g. warranties, financing).
  • Ensure inventory is well-presented, properly priced, and aligned with market demand.

Customer Experience Leadership

  • Act as a senior point of contact on the showroom floor to support the sales team during busy periods and complex transactions.
  • Ensure a consistent, transparent, and professional experience for all customers throughout their buying journey.
  • Handle escalated issues or objections promptly and constructively.

Team Support & Training

  • Mentor and coach sales team members to improve product knowledge, selling skills, and customer service.
  • Provide support during onboarding of new hires to ensure smooth integration into the team.
  • Help maintain a positive, performance-driven culture on the sales floor.

Inventory Presentation & Store Standards

  • Oversee the display and merchandising of vehicles across the showroom and outdoor lot.
  • Ensure vehicles are clean, well-labelled, and displayed to maximize appeal and accessibility.
  • Coordinate with third-party vendors for photography, cleaning, and any cosmetic touch-ups as needed.

Qualifications:

  • 5+ years of experience in a large retail sales environment, not necessarily automotive.
  • Proven ability to coach and lead sales staff in a fast-paced retail setting.
  • Excellent interpersonal, problem-solving, and communication skills.
  • Strong knowledge of used car inventory trends, pricing strategies, and buyer behaviour.

Desired Skills:

  • Retail
  • Strategy Development
  • Business Development
  • Sales

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Diploma

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Career Minded

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About the agency

Career Minded is not just another recruitment agency. We focus on forming long lasting relationships with both our clients and applicants thereby offering both parties the best service at all times. We have learned that in this industry quality is of greater value than quantity. We have aligned ourselves with some of the top recruiters within the IT and finance industry and in this way we are able to serve our clients across two very important fields within the business. We specialize in the areas of IT and finance and predominantly serve clients in the Gauteng area. We only recruit within our specialised fields, assuring both client and candidate of expert attention, knowledge and advise within their niche areas. With so many recruiting agencies around, how do you choose the one that will truly add value? We pride ourselves on building lasting client relationships and the sheer volume of our satisfied clients speaks for themselves. Our aim is to make YOUR life easier, that’s what we get paid for. We focus on providing you with the right skill set when you need it, all the while keeping you updated throughout the recruitment process. We will rather send you less, but qualified applicants so that you will have less CVs to review and reach a decision in timely fashion. By focusing our attention on a limited number of qualified clients we are able to serve YOU to the best of our ability while keeping YOUR specific requirements in mind. Our years of experience in the industry have provided us with a lot of valuable contacts and unrivalled industry knowledge. Give us a try you’ve got nothing to loose…unless we find you the perfect person for the job! We will find you what you are looking for and if we can’t there will be a very good reason for it. Would you not love a job where you are looking forward to Mondays? In order to fulfill this aim we work with some of the top clients in the industry and are on the preferred supplier lists of many clients where other agencies can only strive to be. At Career Minded our aim is to match people to jobs so that both the job seeker and the employer are satisfied at the highest level. The aim of a recruitment agency is to assist you in finding the right job that will ultimately assist in building your career. This can be a time consuming task. We provide you with this full service at no cost. Our job is to find you your dream job while you focus on your current role. When people are looking for a job they typically have a short term vision and are only focused on finding their next job opportunity. Career Minded looks beyond this and will consider your long term career objectives and map out a path as to how you will get to reach your goal. Career Minded prides itself on building lasting relationships with our applicants and assisting you throughout your career. We realize that without us representing the top talent (YOU) within the country we won’t be able to serve our clients to the best of our abilities. We are happy to give career advice at any point during your career and to start building a strong relationship in that way. Our team consists of IT and Finance recruitment professionals whose service is backed up by knowledge, integrity and hard work. Our consultants have specialist-recruiting skills and remain up to date with the market needs and trends, emerging technologies and leading companies by doing extensive research and by using acclaimed training groups in South Africa. As a client and an applicant you will deal with a consultant who has undergone intensive training, does extensive research and therefore understands the market and the client’s needs. We promote open and honest communication with our clients and applicants so as to ensure a positive and valuable recruitment experience.

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