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Geotech

Retail Branch Manager

Geotech

  • R25,000 - R35,000 per month
  • Permanent Intermediate position
  • Boksburg
  • Posted 20 May 2025 by Geotech
  • Job 2608476

About the position

The purpose of this position is to run the branch successfully. Working on the shop floor and in constant contact with their customers and staff. Responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the branch and maintaining stock of the branch at the required levels. To completely manage the finance & administrative functions of the branch (Debtors, creditors & general admin functions).

Achievement of branch targets

  • Branch Sales in Rands - monitoring of sales targets issued to sales staff.
  • Sales per unit - constant communication with sales staff regarding progress towards sales targets is encouraged.
  • Stock identified to be priority sales items must be communicated with internal sales staff.
  • Managing the co-ordination of daily sales
  • Ensuring that sales staff accurately process orders
  • Ensuring back-orders are managed and updating clients on progress with regards to ETA's
  • Monitoring the handling of all quotations on a daily basis.
  • Successful management of overall branch functioning

  • Manage in-house sales staff and provide them the support to perform their duties with success.

  • Ensuring good communication with all relevant departments.
  • Conducting strategy meetings and sales planning with relevant staff.
  • Host weekly meetings with sales staff to discuss sales turnover, margins, stock issues, forecasts, debtors, and general issues.
  • Personnel Management - Managing of staff with regards to performance, discipline, training, attendance, concerns and complaints
  • Control of all general stock
  • Daily and monthly stock counts
  • Report to Management on daily basis on any discrepancies and assist in resolving such discrepancies
  • Advise and communicate with Management/Directors on any stock shortages
  • Ensuring the handling of material is efficient and economical
  • Inspecting and ensuring that all goods invoices are signed by the individual responsible for receiving stock. (IBT's included)
  • Ensure all receivables are checked prior to binning. All goods to be placed in the agreed dedicated areas in order to avoid issues when drawing/counting stock
  • Liaise with Management to ensure adequate stock holding levels
  • Supervising any casual labourers that are assisting on a temp basis.
  • Monitoring incoming and outgoing stock
  • Implementing necessary/relevant policies and procedures regarding stock
  • Ensure that the receiving and stock rooms is compliant with safety rules and standards
  • Ensure proper labelling
  • Ensuring that the correct battery is supplied into specified application
  • Handling of all exports together with the relevant paperwork and export documentation.
  • Ensure on-going communication with all entities.
  • Maintain conversant with all existing and potential products that are made available from our suppliers.
  • Following general operational procedures and health and safety rules and standards

  • Customer Satisfaction

  • Greeting customers on entering shop

  • Assisting customers to find the correct goods/ products
  • Giving advice and guidance on product selection
  • Quoting on a variety of products
  • Dealing with customer refunds
  • Responsible for dealing with customer complaints
  • Problems resolved - Customers are to be treated with respect when dealing with any problems.

Requirements:

  • Matric
  • Min 5 years of retail branch management experience
  • Essential customer service and communication skills
  • Product and application knowledge, including the ability to read catalogues
  • Valid driver's license
  • Computer literate: MS Office
  • Well-spoken and presented (fluent in English)
  • To be able to start asap.

Desired Skills:

  • Matric
  • Branch management
  • leadership skills.
  • Management

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Grade 12 / Matric

Geotech

About the agency

Let us Introduce ourselves... Our passion is simple - we strive to be the recruitment partner of choice for our clients, candidates and staff, in South Africa, across the African continent, and globally. Our consultants are driven, committed and trusted, and our team ethic is one of quality, accountability and delivery. We aim to uphold an internal environment in which our recruiters want to perform at their best. This results in hard, yet smart, work which ensures that our clients’ talent search is seamless, and their experience with us is second to none. Despite our diversity sectors that we service, our clients realize that we are fully aware of the challenges that they themselves face. We take a personal interest in everyone that we deal with, and we focus on upholding our long-term relationships with our clients and candidates alike. With offices in Cape Town and Johannesburg we strive to always be on hand whenever necessary. WHAT SETS US APART To accurately match our client’s requirements with the most suited candidate we have specialist consultants within each division. They follow rigorous interview and selection protocol to make sure that only the most appropriate candidates are presented to the client. This maintains client priority for the lifecycle of the placement. Where relocation is involved, we pride ourselves in knowing first-hand the upheavals and changes through which our candidates and their families may go, and therefore our unwavering support is guaranteed. Our experience has allowed us to build up a network of exceptional candidates with whom we are in regular contact, whether or not we are working a live vacancy. VISION To be recognised as the recruitment partner of choice, a company that actively engages in the client’s business to enhance its performance with outstanding service delivery. To ensure that our candidates are given sound and impartial advice to ensure that their career path fulfills their aspirations both professionally and personally. To give our employees the opportunity to drive their own careers in a path that has no boundaries by running continual improvement programmes, and offering a structured career progression. VALUES Excellence is our goal across all aspects. In an industry where quality can often be questionable, we pride ourselves in providing quality and integrity at every stage of the search and selection process. Attention to detail allows us to stand out in the recruitment arena. It is also the aspect which brings both clients and candidates back to us. We strive to offer the highest levels of service to everyone we are in contact with, and to surpass expectations. Professionalism means that we remain steadfast in offering the highest levels of service, which ensures that you are no less than delighted with the service you receive. Our team values the fact that they work for a truly professional Company and are eager to pass this on to you. Transparency for Clients means we will be exact about the number of candidates we have for your role. We will stick precisely to your requirements and will only introduce the calibre candidates who we know can fulfil what you are looking for. Transparency for Candidates means we will be sincere about what we think you can achieve within your next role. We will be honest with our salary guidance, as well as the type of position we can introduce to you. Culture, Fun and Originality ensures that we work extremely hard to make sure all expectations are met. However, we insist that our valued team have fun at work and enjoy what they do! We run incentives to ensure achievement is rewarded as we aim to build a long-term team. We strive to create a culture, reward system and environment that is unique in the recruitment industry.

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Job expired on 2025/05/28

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