Reservations Manager at Ntice Sourcing Solutions (Pty) Ltd.
NTICE SOURCING SOLUTIONS (PTY) LTD.
- R Undisclosed
- Permanent Management position
-
Kloof
- Posted 14 Apr 2026 by NTICE SOURCING SOLUTIONS (PTY) LTD.
- Expires in 28 days
-
Job 2637029 - Ref 63320
About the position
A premier Inbound DMC based in the Upper Highway area is looking for an experienced Reservations Manager to be based at their head office. This person will be responsible for leading a team of 7 reservations agents, taking full responsibility for daily reservations operations across the luxury lodges in Botswana and Zimbabwe as well as maintain the highest standards of service and attention to detail to deliver exceptional luxury safari experiences for international guests.
Educational Requirement & Experience:
- Matric
- Tertiary qualification in Hospitality, Tourism or Administration would be advantageous
- At least 3-5 years previous reservations or hospitality management experience.
- Luxury safari travel experience would be advantageous.
- Strong leadership and organisational skills
- Previous team management experience
- Ability to travel occasionally
- Must be prepared to work after house duty phone on occasion.
Job Description:
- Train, mentor, and support the reservations team
- Manage bookings, availability, and guest requirements
- Develop in-depth knowledge of all company lodges and experiences
- Maintain strong communication with lodges and internal teams
- Handle escalations and ensure high client satisfaction
- Manage excellent turn-around times so agents needs are satisfied very timeously.
Only qualified candidates will be shortlisted & only shortlisted candidates will be contacted.
Desired Skills:
- Reservations
- Manager
- Tourism
NTICE SOURCING SOLUTIONS (PTY) LTD.
About the agency
Ntice Sourcing Solutions is a recruitment solutions provider placing professionals across EMEA within all key business functional areas. These business functional areas include: IT, Engineering /Technical, Accounting & Finance, Sales & Marketing, Human Resources, Training and Development, Supply Chain/Procurement, Production and Operations.
Our team is made up of experienced specialist recruiters who are extremely knowledgeable within their chosen field. Our consultants have spent years growing their client and candidate networks which allows them to match candidates to clients quickly. We pride ourselves in ensuring we understand the client brief and focus on placing candidates in companies where they thrive and fit the culture of the business.
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