Research Department: Student Support Administrator at Mancosa

About the position

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Research Department: Student Support Administrator

Description
CORE PURPOSETo facilitate administrative duties for the Doctoral Research Office within the Research Directorate Core Functions General Administration which includes but is not limited to:

•  Student Support and consultation
• Minute taking 
• Record keeping and tracking (manual and digital)
• Data storage and analysis
• Communication with key stakeholders

Key Attributes

• Must possess strong organisational skills and ability to multi-task
• Must possess excellent inter-personal skills
• Must possess intermediate or advanced digital literacy skills
• Be enthusiastic and build a positive institutional culture
• Must be flexible and resourceful
• Must be able to work under pressure
• Must possess excellent verbal and written communication skills
• Ensure that staff and students comply and abide by the values and mission statement espoused by the institution
• Able to work collaboratively and build capacity
• Provide pastoral care and support to students
• Discretion and an understanding of confidentiality

General

• Fulfil all reasonably expected administrative functions related to the post.
  

Minimum Requirements
Minimum Job Requirements:

• A degree/diploma in Administration/ Education component
• At least 3 years of experience in Administration

Additional Recommendations:

•  IT experience will be advantageous
• Experience in partnerships and collaboration with externals stakeholders
• Distance learning experience in assessments (online and contact)

Desired Skills:

• strong organizational skills
• excellent inter-personal skills
• intermediate or advanced digital literacy skills