About the position
The client is based in Western Cape
For over 35 years, The Group has been leading the field in total laundry solutions and we pride ourselves on being South Africa’s Industrial Laundry of choice. And we do it all – from work-wear, mat rental, bulk laundry, hotel guest laundry, on-premise laundry and even eco -friendly industrial laundry equipment- you and your staff will never have to worry about clean laundry.
- Our service is comprehensive, from A to Z.
- Tailor made to suit to suit your needs.
- We are ISO9001 compliant and operate to the highest standards.
- We only use top of the range SABS approved chemicals, including our specially formulated advanced disinfectant .
- Our laundries are state-of-the-art, with built-in redundancies to ensure no downtime (backup generators, compressors, boilers, water storage, fire protection)
Purpose of the Role:
This position is responsible for the overseeing but not limited to handling the marketing duties of the businesses regional sales, promotions, collections and other activities to achieve sales target. Coordinate with sales team to plan promotional activities, trade shows and special events. Develop creative sales technique and tactics to meet business goals and prepare sales contracts, proposals and reports for management and customers.
Position: Regional Sales Manager
Location: Epping - Cape Town
EXPERIENCE, EDUCATION AND QUALIFICATIONS
Essential requirements:
Grade 12/ NQF level #4 or equivalent
Bachelor's Degree (Marketing, Sales or Business Administration
Requirements:
3 years’ experience in a Sales Management position with exposure in hospitality/service-related industries.
SALES AND MARKETING
- Plan, develop, implement and evaluate advertising / merchandise / trade promotions programmes and develop field sales action plans as per relevant standard operating procedure
- Perform any other task related to the sales and marketing tasks delegated by the relevant person that is related to the advancement of the business or executed of the vision, mission, strategy or strategic goals of the business as per relevant standard operating procedure
- Improves product marketability and profitability by performing market research, competitor analyses, identifying and capitalizing on new and existing market opportunities
- Meet sales and marketing financial objectives by forecasting requirements; preparing an annual budget; analysing variances; initiating corrective actions as per relevant standard operating procedure
- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
- Responsible for the overall coordination, the functional management and leadership all of the new sales activities of the business as per relevant standard operating procedure
- Perform any other tasks related to the furthering of the business interests and / or tasks / activities / duties delegated to you
LEADERSHIP / SALES TEAMS
- Manage and provide direction to sales teams to ensure organisational goals / targets are met
- Conduct staff performance and take corrective actions when required against employees who misconduct themselves or who are under performing
- Communicate with staff on a regular basis to discuss targets, deviations, performance, customer requirements / complaints / queries
- Identify training gaps for all personnel and include it in the Workplace Skills plan and provide training and development in the budget
STRATEGIC PLANNING
- Responsible for the development and execution of Regional, both long and short term, action plans to achieve the sales targets and to expand the company’s customer base
- Compile, monitor and control all budgets and budget requirements relating to the division and provide strategic input into the organisational budget as per relevant standard operating procedure
- Set strategic business goals and provide direction in line with business strategy and objectives
FINANCE
- Compile / monitor and control all budgets and budget requirements relating to the division and provide strategic input as per relevant standard operating procedure
- Keep abreast of organizational changes such as economic / technology and implement strategies to manage these situations
- Identify when targets regarding cots are not met, implement / develop solutions to be more cost effective to the benefit of the company as per relevant standard operating procedure
CUSTOMER SERVICES
- Build and maintain positive relationships with clients / customers and ensure a high level of customer satisfaction
- Follow up on clients / customers regarding outstanding payments, debt collection, or any type of discrepancies and provide feedback on a timely manner
- Resolve customer complaints / queries effectively and develop / implement solutions as per relevant standard operating procedures
ADMINISTRATION
- Compile reports weekly, monthly, annually to management as accounts, contacts, activities, leads or opportunities with interactive views with custom filters, neatly arranged according to where in the sales process they currently stand
- Analyse the administrative system requirements, develop and implement required systems as per legislative and company requirements
- Review customer relation management system, utilize data to ensure that sales staff is effectively engaging with clients, deal with queries and complaints where applicable marketing materials to analyse customer history with the company in order to better improve and maintain business relationships
- Deal with customer queries and complaints where applicable, review / update / implement marketing materials and methodologies to
- Analyse customer trends, market trends and other related trends and information to implement measures to improve, expand and maintain business relationships / market share
- Manage invoices / statements which are generated on a monthly basis and legal perspective is developed and implemented
Desired Skills:
- SALES AND MARKETING
- STRATEGIC PLANNING
- Client Liaison Officer
- Technical Knowledge
