Regional Operations Manager

About the position

Our Client is looking for a Regional Operations Manager to join their team.
Location: Kwazulu Natal
 
Scope

This position is responsible for the management of operational, financial, administrative, and customer relations activities in the KZN Region.

Key Responsibilities

• Management of regional staff, subcontractors, office operations, petty cash, assets, and vehicles
• Coordination of technical projects, improvement initiatives, and internal central support functions
• Customer contract management, ensuring deliverables are met in accordance with applicable Service Level Agreements (SLAs)
• Improvement of customer awareness through continuous evaluation of customer business processes, including proposing, re-engineering, and implementing value-added services
• Identification of potential sales opportunities within existing accounts and development of relationships with prospective customers
• Assistance in managing operational budgets (Capex and Opex)
• Communication and liaison with management regarding regional and project progress, as well as Key Performance Areas (KPAs)
• Support in financial management through accurate monthly invoicing, improvement of DSOs, and reduction of operational expenses
• Monitoring of management and settlement reports

Key Requirements

• Appropriate tertiary business or technical qualification
• 8–10 years of related industry experience
• Willingness to travel within the region as required

Desired Skills:

• Regional Operations Manager
• Regional Manager
• Area Operations