About the position
Introduction
Drive, lead and control the execution of regional objectives in their mini region and achievement of stores profitability, operational efficiency, and overall implementation of business imperatives that ensure the region is aligned with the business strategy.
Duties & Responsibilities
Lead, motivate, and develop a team of Store Managers to ensure top performance across all stores in the region.
Develop and execute regional strategies to drive sales, customer satisfaction, and profitability.
Analyze performance metrics to identify trends and areas for improvement, creating action plans for enhanced results.
Ensure all stores are in compliance with company standards, policies, and procedures.
Manage staffing levels, training programs, and employee engagement initiatives across your stores to foster a positive work culture.
Collaborate with the Marketing and Commercial teams to implement effective in-store promotions.
Conduct regular store visits and performance evaluations, offering feedback and coaching to Store Managers.
Desired Experience & Qualification
Post matric educational level
5-8 years of experience as a Store Manager, Area Manager, or 2-3 years in a similar leadership role within a retail environment, with a proven history of successfully managing multiple locations.
Competencies
Exceptional leadership and team-building skills.
Strong business acumen and analytical abilities, with the capacity to adapt and respond to market trends.
Strong Financial acumen
Excellent communication and interpersonal skills to engage at all levels.
Ability to thrive in a fast-paced, high-pressure environment.
A passion for delivering outstanding customer service and achieving company goals.
