Receptionist with Facilities Management Admin Support
The Focus Group
- R Undisclosed
- Permanent Junior EE position
-
Kramerville
- Posted 04 Dec 2025 by The Focus Group
- Expires in 32 days
-
Job 2628960
About the position
We are looking for a professional and dynamic Receptionist who will also provide administrative support to our facilities Management team. This role is pivotal in creating a welcoming environment for visitors and ensuring smooth operational support for our property management division.
Key Responsibilities
Front Desk & Customer Service
- Maintain a professional and organized reception area.
- Answer and direct incoming calls promptly and accurately.
- Act as the first point of contact for tenants and visitors.
- Welcome guests, manage visitor access, and offer refreshments.
- Handle general queries and liaise with internal and external clients.
- Ensure cleanliness checks of common areas and maintain a key register.
- Update internal telephone directory monthly.
Building Administration
- Administer facilities management services in line with policies.
- Process communications, log calls, and manage invoice spreadsheets.
- Coordinate cleaning and security staff per SLA requirements.
- Attend property management meetings and take minutes.
- Manage documentation for new developments and compliance certificates.
Facilities Management Support
- Maintain filing systems for service contracts, building plans, and approvals.
- Assist with budget approvals and monitor service provider performance.
- Load service contracts on PIMS and ensure schedules are up to date.
Risk Management & Asset Maintenance
- Ensure compliance with OHS Act and maintain safety files.
- Assist with insurance claims and incident reporting.
- Manage contractor documentation and permits.
- Dispatch service providers for maintenance and follow up on completion.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong organizational and planning abilities.
- Attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Professional attitude with initiative and reliability.
- Proficiency in MS Office (Excel advantageous).
Qualifications & Experience
- Grade 12 (Matric).
- 2–4 years’ experience in an administrative environment.
- Strong computer literacy and willingness to learn new systems.
Desired Skills:
- Administration
- Asset Management
- Facilities Management
- Front of House Management
- Greeting Customers
- Maintenance
- MS Office
The Focus Group
About the agency
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations.
Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to
• Source, assess and select the best possible human resources.
• Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain.
• Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential.
• Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition.
• Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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