Receptionist

About the position

Location: La Lucia, Durban

Position Overview
 
We are seeking a welcoming, organized, and reliable Receptionist to be the face and voice of our freight forwarding office. In this role, you will manage our front desk operations, greet clients and handle high-volume phone calls, and provide essential administrative support to our operations and customs teams.
Main Duties and Responsibilities:

• Warmly greet visiting clients, contractors, and couriers; maintain the visitor register and ensure facility access policies are followed
• Answer, screen, and route incoming phone calls efficiently; manage central email inboxes and distribute incoming mail/parcels
• Receive incoming shipping documents from couriers or drivers and ensure the relevant person receives them

Requirements:

• Matric (Grade 12)
• 1–2 years of experience in a front desk, reception, or customer service role (experience in logistics, transport, or supply chain is advantageous)
• Professional telephone etiquette and strong verbal/written communication
• Proficiency in Microsoft Office
• Excellent organizational skills with the ability to multitask in a busy environment

Desired Skills:

• reception
• receptionist
• answer phones
• switchboard
• front desk