About the position
RECEPTIONIST - (AFRIKAANS AND ENGLISH)
Basic salary: R8 000 - R10 000 Non-negotiable
Location: Centurion, Pretoria
Must be fully bilingual in English and Afrikaans – Very strong personality - No exceptions!!
- You must thrive in a fast-paced environment (very busy switchboard).
- Take pride in being the first point of contact for clients, visitors, and callers.
- Be able to assist in English and Afrikaans where required.
Please apply online and send me a voice note via WhatsApp
[Phone Number Removed];) with the following:
- State your NAME and SURNAME.
- Voice note MUST be in Afrikaans and English.
- Pretend to answer a call from a client on behalf of Green Marble Recruitment Consultants.
- Introduce yourself and tell me why you.
Monday to Friday
No messages before 07:00 or after 19:00
PLEASE RESPECT THESE BOUNDARIES!
Minimum requirements:
- Matric / Grade 12 (preferred).
- Bilingual in Afrikaans and English.
- Experience with Google Sheets and Microsoft Excel.
- High level of accuracy and attention to detail.
- Excellent communication and telephone etiquette.
- Computer literate and comfortable with office systems.
- Professional, calm, and solutions-driven approach.
Personality Traits:
- Strong interpersonal skills.
- Professional written and verbal communication skills.
- Integrity and accountability.
- Strong organisational and administrative skills.
- Ability to work under pressure in a fast-paced environment.
Duties and responsibilities:
- Visitor Reception and Welcome:
- Ensures a professional first point of contact for visitors, maintaining a welcoming environment and effective access control.
- Phone Call and Front Desk Management:
- Maintains professional communication by managing calls, ensuring accurate messages, and correcting call routing.
- Customer Feedback and Courtesy Calls:
- Supports service improvement by collecting, recording, and escalating customer feedback to ensure continuous enhancement of client satisfaction.
- Payments and Customer Administration:
- Supports service improvement by collecting, recording, and escalating customer feedback to enhance client satisfaction.
- Social Media and Sales Support:
- Strengthens customer engagement and sales processes by managing online interactions and maintaining accurate sales records.
- Delivery, Courier, and Equipment Management:
- Ensures efficient tracking and distribution of deliveries and equipment, supporting operational flow and accountability.
- Office Supplies and Stationery Management:
- Maintains office supply levels through accurate ordering and monitoring to ensure uninterrupted operations.
- Daily Office and Security Checks:
- Safeguards office security and readiness through monitoring of keys, access control, and workplace tidiness.
- General Office Administration:
- Supports organisational efficiency by performing essential administrative tasks for smooth daily operations.
- Ad-Hoc Duties:
- Provides flexible operational support by assisting with additional tasks and projects as required by management.
Desired Skills:
- Reception
- receptionist
- Switchboard Operator
- Administration
- Admin support
