About the position
Receptionist (6 months fixed term contract with possibility to go perm)
Excellent opportunity for experienced Cape Town-based Receptionist with highly reputable financial services firm! Immediate availabiltiy highly advantageous. Corporate Reception experience/background with managing a busy switchboard preferred.
About the job:
This role is responsible for all front-line support for the head office, and includes handling of all reception, switchboard, and boardroom bookings to ensure that the front-line operations can run smoothly and efficiently, with a strong client services emphasis. Role is ideally suited to applicants with previous switchboard and reception experience, with a minimum of 3-5 years' experience in a similar role.
Key responsibilities include:
- Reception: welcome of visitors, announcing, ensuring refreshments on arrival
- Operation of busy switchboard: receiving of all incoming call, relaying of messages
- Co-ordination of facility bookings (including meeting rooms company vehicle and presentation equipment, etc.)
- Co-ordination of incoming and outgoing mail and deliveries: receipt and safekeeping of registered mail, and control of internal receipt of same
- Courier: co-ordinate all courier items to be sent, complete online requests and liaise with supplier
- High volume general office administration, which is varied, and deadline driven
Key requirements for applicants:
- Previous experience in similar function & operating a busy switchboard console a requirement, with proven track record (3-5 years)
- Matric and Intermediate to advanced Computer literacy MS Office suite a requirement (specifically Outlook, Excel & Teams)
- Excellent verbal communication skills, clear and distinct telephone manner
- High degree of accuracy, attention to detail and ability to work under pressure in a high-volume environment
- Customer services orientation and professional manner a necessity
- Ability to work independently, and as part of the team & excellent organisational skills a requirement
Please note: only shortlisted candidates will be contacted.
Desired Skills:
- 3-5 years reception and switchboard experience
