About the position
Receptionist / Brand Hostess
Location: Cape Town, South Africa (fully onsite role and entails shift work)
Are you a warm and welcoming individual with a passion for providing exceptional customer service? Shimansky, a renowned name in the high-end jewelry industry, invites you to an exciting opportunity to become the face of our brand as a Receptionist at one of our exclusive showrooms in Cape Town. This role is your gateway to a world of growth and learning, where your dedication to client service will be your greatest asset.
What We Offer:
- Opportunities for growth and development within the organisation.
- A chance to be a vital part of a prestigious brand in the luxury industry.
- Comprehensive training and ongoing support to enhance your skills.
- A friendly and collaborative work environment.
Key Responsibilities:
- Be the first point of contact for our esteemed clients, offering a warm and professional welcome.
- Assist in creating an inviting and customer-focused atmosphere within our stores.
- Handle incoming calls, inquiries, and appointments with grace and efficiency.
- Coordinate with the sales team and support daily operations.
- Learn about our exquisite jewelry collections and assist in showcasing them to our clients.
- Be a vital part of our dynamic team, contributing to a memorable client experience.
- Ability to adapt easily to the requirements and guidelines of the organisation
- Effectively communicate on the telephone
- Must be able to clearly communicate guests' needs to Sales Manager, Sales Executives, etc.
- General administration duties
Minimum requirements:
- Matric (Grade 12) essential
- 2 to 3 years' Hostess/Reception experience, preferably in retail/ FMCG or Hospitality
- Relevant tertiary qualification advantageous
- Valid driver's license and own vehicle
- MS Office literate
- Customer service
- Excellent communication skills, with good spoken English skills
- Listening skills
- Interpersonal and people skills
- Attention to detail and thoroughness
- Ability to work flawlessly and effortless under stress and pressure
- Possess pleasant personality and enthusiastic attitude
- Possess vibrant attitude towards customer service
- Classic, elegant and sophisticated in appearance and demeanor
- High levels of professionalism and confidentiality
- Attention to detail and numerical ability
- Perfect time management skills to ensure services to guests/clients are not delayed
- Ability to adapt easily to the requirements and guidelines of the organisation
- Ability to learn fast on the job
- Be a proactive and assist guests/clients in having the best experience possible
- Be energetic, hardworking and extremely hands on
- Be immaculately presented and a good communicator
- Have an amazing attitude and work well in a team
- Excellent product knowledge
Think you have the sparkle?
Send your CV & tell us why Shimansky is your perfect fit! [Email Address Removed]
Your adventure in the world of luxury begins here!
Desired Skills:
- Reception
- Front of house
- brand ambassador
Desired Work Experience:
- 1 to 2 years Switchboard / Reception
Desired Qualification Level:
