About the position
We are seeking a highly skilled and dedicated Quality Manager to oversee quality control operations and ensure the highest standards of product quality across the manufacturing process.
The role ensures all deliverables meet customer expectations, regulatory requirements, and organizational goals by developing, implementing, and managing quality assurance systems and procedures.
Responsibilities
• Develop, implement, and maintain an effective Quality Management System that meets international standards (e.g., ISO 9001) and regulatory requirements
• Monitor and manage internal quality control processes for production
• Oversee testing of raw materials, in-process production, and final products to ensure compliance with quality standards
• Collaborate with production and engineering teams to improve processes, reduce defects, waste, and variation
• Ensure compliance with local and international quality regulations; support internal and external audits
• Address customer complaints and feedback, identifying root causes and implementing corrective actions
• Evaluate and monitor quality of raw materials and suppliers, ensuring standards are met
• Lead the quality assurance team and provide training to maintain high performance
• Develop and implement risk assessment protocols to prevent defects and address non-conformances proactively
Requirements
• Grade 12
• Bachelor’s or Master’s degree in Chemistry or a related field
• Professional certification in Quality Management is advantageous
• Minimum of 2 years in quality management within the manufacturing industry, with a strong understanding of production processes and quality standards
• Familiarity with ISO standards, SANS testing methods, SABS requirements, NRCS requirements, and industry best practices in quality control and assurance
• Proven experience managing and leading cross-functional teams in a manufacturing environment
• Strong analytical and problem-solving skills with the ability to implement corrective and preventive actions
• Ability to identify inefficiencies and drive continuous improvement initiatives across departments
• Excellent written and verbal communication skills, with ability to work collaboratively and present findings to senior management
• Proficiency in quality control tools, statistical analysis software, and Microsoft Office Suite
• Ability to lead and train quality assurance teams to maintain high performance and up-to-date knowledge of quality standards
How to Apply:
Desired Skills:
- Quality Manager
- Quality Manager
- Quality Manager
