Quality Coordinator

About the position

Coordinator: Quality Assurance

Coordinate, document, and communicate performance feedback, and improvement strategies. Applying quality expertise to coordinate quality assurance activities. Prepare and present evidence for Audits. Following up on outstanding actions. Change control management.

Responsibilities-

The documenting of non-conformance incidents
Performing and documenting detailed investigation using common methodologies.
o Introduction (Define)

• Background
• Scope
• Problem statement

o Current state measurement (Measure)

• BPMN
• Process Flow
• Spaghetti flow
• Time studies

o Current state analysis (Analyse)

• Calculations

o Root cause analysis (Analyse)

• Fishbone diagram
• 5 Why Analysis
• FMEA

o Conceptual phase (improve)

• Alternative solutions to root cause
• Evaluating alternative solutions

o Final Deliverable (Improve)

• To each root cause identified
• Cost implication
• Recommendation and limitation

Customer complaints and feedback

• Communicate improvements that address non-conformance.
• Preparing associated reports, correspondence, and submissions.

The maintenance of the QMS system and document control

• Developing and implementing administrative and procedural statements and guidelines for use by staff in the organisation.
• Maintain data on system with regular reviews and updates.

Filing of calibration

• Coordinate calibration schedule and ensuring receipt of calibration reports.

Internal and external audit

• Liaise with external auditors to plan annual quality audits.
• Various audits, i.e., supplier audits and certification audits (ISO 9001, EC verification and SABS).

Educational Qualifications -
Minimum requirement matric.
Accredited in the ISO9001:2015 standard.

Experience -
Minimum 3 years' experience, preferably in manufacturing.
Preferably 3 years' ISO 9001 experience.
Fluent in English
Systems orientation

Desired Skills:

• ISO 9001
• Quality auditing
• Quality System
• Complaint Investigations
• Trackwise
• Quality audit
• Systems
• External Auditing

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric