About the position
An opportunity has become available for a Quality Administrator at the New Germany factory in Kwa-Zulu Natal.
Purpose of the position
The primary purpose of the Quality Administrator is to develop and maintain a companywide quality management system documentation and the output data generated from such.
Duties and Responsibilities, but not limited to
- Develop and maintain various QMS documentation such as procedures, flowcharts, work instructions, and records in conjunction with Quality Manager and Process Owner/s.
- Assist the Quality Manager in training employees on QMS procedures, policies, and processes to ensure a consistent understanding and application across the organization.
- Participate in regular audits of processes to identify improvement opportunities and ensure adherence to quality standards.
- Coordinate and manage customer complaints/ feedback related to products and services not limited to CAR's and SCAR's ensuring timeous feedback and close-out.
- Collate data on various quality performance metrics organisation wide highlighting trends, risks, and opportunities for improvement.
- Promote Customer Focus and Quality throughout the organization.
- Analyzing e-data for accuracy.
- Creating charts and graphs for use in PowerPoint presentations for monthly QMS meetings.
- Develop meeting agendas, and compile and distribute meeting minutes.
- Document control.
- Assist department in SHEQ campaigns and workshops promoting quality.
Working Conditions
- Standard working hours are 8 am to 4 pm, Monday to Friday.
- Fixed monthly salary (not hourly based).
- Office-based within a production environment with moderate noise levels.
Formal Education and Experience
- Matric with a qualification in Quality, Business Administration, or equivalent.
- Proficient in Microsoft Office Suite (Advanced MS Word, MS Excel, and MS Outlook,)
- At least 5 years experience in a similar position preferably within an ISO Quality environment.
Desired Skills:
- quality administrator
- QMS
- CAR's
- SCAR's
- SHEQ
- Quality auditing
- Quality reporting
Desired Work Experience:
Desired Qualification Level:
