PROVIDENT FUND CLERK - DEATH CLAIMS

About the position

The National Bargaining Council for the Clothing Manufacturing Industry (KZN) requires a Provident Fund clerk for Death Claim applications.

The incumbent will be responsible for the accurate and timely payments of funeral claims and death claims for the provident fund. The incumbent will also contribute to other activities required for the successful functioning of the department and contribute to the department meeting its service objectives.

Requirements:

• Matric/ Diploma or Degree in Finance / Employee Benefits related fields of study
• Strong knowledge of computers, Microsoft Excel, Word and Outlook
• Strong knowledge of computerised administration systems. Everest experience is advantageous
• 2+ years Experience in death claim processes and knowledge of Section 37C of Pension Funds Act
• Interpersonal skills and ability to communicate confidently and fluently

Key Competencies & Duties

Funeral claims

• Record and account for all funeral claims
• Check member contributions to scheme and proceed with payment within the stipulated turnaround time

Death Claims

• Record and document all death claims into the system and department control sheet
• Interview dependants and compile case report
• Communicate with underwriter and ensure flow of information between the fund and the underwriter to ensure that insured benefits are paid timeously
• Discuss claim cases at Death Claims Sub-Committee meeting and provide input required for Trustees decision.
• Draft resolutions based on decision and ensure they are signed by the Trustees
• Process claims on the administrative platform and finalise payments in line with the resolutions obtained.

Beneficiary Fund correspondence

• Manage correspondence with beneficiary fund
• Populate forms and ensure beneficiaries are aware of the beneficiary fund processes

Adhoc duties and skills required

• Document management skills are a must for this position
• Proper time management and ability to organise and prioritise
• Ability to work in a team and take on additional tasks as delegated by the Supervisor / Manager

Closing date for applications is 22 March 2024.

Desired Skills:

• Time Management
• Document Management