Property Manager

About the position

The Property Manager will oversee leased properties, ensuring tenant retention, cost-effective management of expenses, and overall maintenance of buildings and premises. The role involves financial management, relationship building, and operational oversight to maintain high standards and compliance.
Key Responsibilities

• Manage Relationships
• Build and maintain strong relationships with tenants.
• Maintain Building Standards
• Conduct regular inspections and log all repair/maintenance jobs.
• Ensure vacant units are in a lettable condition within 10 days.
• Facilitate tenant installation and project processes.
• Identify potential building upgrades and maintain quality standards.
• Financial Management
• Provide input for the annual budget and manage expenses accurately.
• Monitor variances and report monthly.
• Review arrears reports and manage tenant accounts.
• Address utility queries and liaise with accountants for rental forecasts.
• Property Administration
• Attend management meetings and sign off invoices for accuracy.
• Ensure compliance with credit control procedures.
• Maintain accurate tenant records and follow up on arrears.
• Customer Care
• Respond promptly to tenant queries and CRM cases.
• Facilitate regular tenant meetings to strengthen relationships.
• Maintain professional interactions with colleagues, contractors, and service providers.

Qualifications & Experience

• Matric certificate required.
• 3-year business/property-related qualification (e.g., Property Studies) preferred.
• Estate Agency Affairs Board Competency Certificate (NQF Level 4) required.
• Minimum 3 years' experience in property management.
• Code 08 driver's license required.

Desired Skills:

• Property Management
• Collections
• Financial Management