About the position
Perform full administrative function in lease preparation and conclusion as well as effectively manage arrears and tenant queries for student accommodation based in Cape Town
Tenant Administration
Load and update Tenant on the In-house PIMS & Rise system;
- Tenant Statements:
o Receipt allocations from Bank Statements
o Current expiries
o Interest generation
o Meter reading generation
Manual billings/adjustments/recoveries
o Lease billings
o Debit Run
o Finalized statements to Tenants
o Debit Orders
o Reconciliations and resolution of queries
- Tenant Turnover
- Finalize vacated Tenant accounts and Deposit / Credit Refunds
Lease Administration
- Obtain Credit Check and FICA where necessary
- Raise Lease input summary (LIS)
- Raise lease on the In-house PIMS & Rise system
- Update Lease Register
- Handle all leasing matters with the leasing department
- Annual Municipal and Rates increases
Arrear Administration
- Following up on outstanding payments timeously
- Update the Arrears report daily
- Follow Company Arrear Collection Procedures
- Update and utilize company credit control service provider facilities (TPN)
- Prepare handover to Legal Credit Controller where applicable
Property Administration
- Maintain Property and Unit data on In-house PIMS/Rise system
- Notify Utility Company of any tenant changes/updates and
Accruals monthly
- Maintain Parking Schedules and Access discs
- Assist with maintaining access control system
- Processing of Municipal and other invoices
- Account Reconciliations
- Consolidation of monthly management reports
Qualifications
- Grade 12 (Matric), Relevant Diploma, Strong Proficiency in relevant computer packages (MS Office) and software package
Experience
- A minimum of 5 years’ experience in Property Administrator role and Financial accounting experience
- Customer Service experience
- Background in Property Leasing
- Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS or MDA)
Desired Skills:
- Property Administration
- Lease Administration
- Property Leasing
