Programme Manager

About the position

Our client in the Training and Facilitation Industry is seeking a Programme Manager.
Someone with similar or necessary skills.

Key Skills:

End-to-End Programme Delivery

• Oversee full lifecycle of programme execution:
  o Scheduling
  o Resource allocation
  o Facilitator deployment
  o Delivery logistics (in-person & digital)
  o Ensure seamless coordination between Clients, Facilitators Internal operations teams
  o Maintain delivery timelines and standards across all programmes
• Facilitator Leadership & Excellence
• Lead, coach, and develop facilitators
• Ensure facilitators:
  o Deliver consistently high-quality sessions
  o Create immersive, engaging learning experiences
  o Drive behavioural change beyond the classroom
• Conduct facilitator evaluations and continuous improvement initiatives
• Build a scalable facilitator network (full-time + freelance)
• Learner Experience & Impact
• Own the end-to-end learner journey
• Ensure learners:
• Are fully engaged and immersed
• Experience meaningful, human-centric learning
• Apply learning in real-world contexts
• Monitor feedback, assessments, and outcomes
• Drive continuous improvement based on insights
• Operational Systems & Efficiency
• Design and optimise operational processes for
• Programme delivery
• LMS integration
• Assessment and reporting workflows
• Ensure scalability and efficiency without loss of quality
• Implement systems for tracking delivery performance
• Quality Assurance & Compliance
• Ensure programmes meet
• Internal DYNA standards
• SETA / QCTO requirements
• Oversee moderation readiness and assessment integrity
• Maintain audit-ready processes and documentation

Inherent requirements:

• Tertiary qualification in Human Resources (preferred)

• Minimum 5 years of experience as a Programme Manager

• Assessor and Moderator Qualification with the Services SETA
• Ability to drive operational efficiency without compromising learner experience
• Ability to translate strategy into flawless execution
• Ability to build a delivery engine capable of supporting 30%+ growth
• Ability to deliver exceptional, consistent programme experiences at scale
• Excellent communication skills (both written and verbal)

Only serious candidates meeting the minimum requirements to apply.

Desired Skills:

• End-to-End Programme Delivery
• Facilitator Leadership & Excellence
• Learner Experience & Impact
• Operational Systems & Efficiency
• Quality Assurance & Compliance

Desired Work Experience:

• 2 to 5 years Tertiary Education
• 5 to 10 years Middle / Department Management

Desired Qualification Level:

• Degree