About the position
My client is currently looking for a Programme Delivery Manager - Product & Ecosystem Delivery to join them on an independent contract basis (12 months)
Location: Johannesburg or Cape Town (Hybrid)
Contract: 12-Months
About the Opportunity
An exciting opportunity exists for an experienced Programme Delivery Manager to join a leading financial services organisation delivering customer-centric products within a complex partner ecosystem.
This role is responsible for driving the successful delivery of strategic product initiatives and enabling capabilities across business, operations, technology, legal, compliance, finance, and external delivery partners. The successful candidate will play a key role in translating business strategy into executable delivery plans while ensuring seamless coordination across multiple workstreams.
This is an ideal opportunity for a seasoned Programme Manager, Senior Project Manager, or Business Analyst who has progressed into delivery leadership and enjoys working within dynamic, cross-functional environments.
Key Responsibilities
- Develop and maintain integrated programme and delivery roadmaps.
- Coordinate multiple concurrent business, operational, and technology initiatives.
- Lead the end-to-end implementation of new products and supporting capabilities.
- Facilitate requirements workshops and solution alignment sessions.
- Translate strategic objectives into actionable business and technology deliverables.
- Coordinate development, systems integration, testing, and business readiness activities.
- Manage programme governance, RAID logs, executive reporting, and steering committee updates.
- Build and maintain relationships with internal stakeholders and third-party service providers.
- Influence delivery outcomes across multiple teams without direct line management responsibility.
- Apply Agile and hybrid delivery methodologies to support successful execution.
Required Experience
- 8-10+ years' experience delivering complex business and technology programmes or projects.
- Proven experience delivering New Product Development (NPD) initiatives.
- Strong Programme and Project Management capability.
- Business Analysis experience, including requirements gathering and process analysis.
- Demonstrated ability to translate business strategy into executable delivery plans.
- Experience facilitating workshops and driving stakeholder alignment.
- Exposure to technology delivery, systems integration, and implementation projects.
- Experience working with outsourced vendors and multi-stakeholder environments.
- Strong governance, planning, and executive reporting skills.
- Experience working within Agile or hybrid delivery environments.
Highly Desirable
- Experience within Insurance, Financial Services, or other regulated industries.
- Exposure to customer-facing product implementation programmes.
- Experience working within complex partner or ecosystem-led delivery models.
Qualifications
- Relevant Degree or Diploma in Business, Commerce, Information Systems, Engineering, or a related field.
- PMP, PRINCE2, or equivalent Project Management certification.
- Agile certifications (Scrum, SAFe, AgilePM, etc.) will be advantageous.
Key Competencies
Delivery Leadership
- Ability to convert strategy into executable plans.
- Strong execution and problem-solving skills.
- Experience managing multiple initiatives simultaneously.
Business & Analytical Acumen
- Strong analytical and structured thinking.
- Ability to bridge business, operational, and technology teams.
- Understanding of customer journeys and operational impacts.
Stakeholder Management
- Ability to influence without formal authority.
- Strong engagement skills across executive, business, and technical stakeholders.
- Experience managing external partners and vendors.
Personal Attributes
- Highly organised and detail-oriented.
- Proactive, resilient, and accountable.
- Collaborative and comfortable working in ambiguous environments.
- Calm under pressure with excellent communication skills.
Success in the Role
You will be successful in this role if you can:
- Deliver strategic product launches on time and within scope.
- Maintain clear programme governance and visibility across stakeholders.
- Effectively manage risks, dependencies, and delivery challenges.
- Coordinate multiple teams and partners to achieve business outcomes.
- Build confidence and trust with senior stakeholders.
Ideal Candidate
The ideal candidate combines strong programme delivery experience with a solid Business Analysis background. You will be comfortable asking the right questions, identifying gaps and dependencies, facilitating workshops, and translating strategic intent into practical delivery outcomes.
Candidates with experience leading cross-functional product implementation initiatives within Financial Services, Insurance, or other complex environments will be highly regarded.
If you thrive in fast-paced environments and enjoy bringing structure, alignment, and momentum to large-scale initiatives, we'd love to hear from you.
Desired Skills:
- Programme Management
- Agile
- Product
Desired Work Experience:
Desired Qualification Level:
