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Pinpoint One Human Resources

Program Manager - CRM & Loyalty (5 Year Fixed Term Contract)

Pinpoint One Human Resources

  • R70,800 - R83,300 per month
  • Contract Management position
  • Groenkloof
  • Posted 26 Apr 2024 by Pinpoint One Human Resources
  • Expires in 21 days
  • Job 2564792
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About the position

The Organisation requires the services of a Program Manager: CRM & Loyalty in the Tourism and Marketing Division.

Required Qualifications, Experience, and Skills

  • Be in a possession of a BCom degree in Business Administration, Economics, Marketing, Informatics, or related discipline.
  • A relevant post-graduate qualification is an advantage.
  • Project management certification is desirable
  • Should have a minimum of five (5) years of experience at management level.
  • Should have five (5) years' experience in a customer loyalty programme management.
  • Should have experience in new product development, change management, turnaround, business improvement, or process improvement, working with cross-functions teams.
  • Experience managing projects in dynamic, diverce, high-energy, and fast-paced environment is an advantage.
  • Experience working in travel, tourism and hospitality industry will be an advantage.
  • Experience working with the technological, commercial, and financial aspects of a customer loyalty programme will be an added advantage.
  • Understanding of the tourism and conservation industry.

Desired Skills:

  • Loyalty
  • CRM
  • Customer Loyalty Programme
  • Change Management
  • Business Improvement
  • Product Development
  • Loyalty Business Plan
  • Project Management
  • Strategies

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Degree

Apply Now

Pinpoint One Human Resources

About the agency

ABOUT US - SMALL company BIG on delivery. pinpoint one celebrated 11 successful years in business on 1 May 2009! Our success is measured in the benefits we offer you, our client: *our ability to partner with you to deliver suitable candidates in order to fill your vacancies *our comprehensive recruitment processes which minimise your risk of hiring the wrong person *for the job cost effective recruitment services *offering you a recruitment methodology that is most suitable for the assignment *experienced recruitment consultants who are competent to manage your assignments, ensuring delivery of the best candidates in the shortest possible time * being an established consultancy business with a credible reputation *having invested in processes and an infrastructure that enables a quality delivery for you *dedicating two account managers who understands your business and ensures continuity of long-term, mutually beneficial relationships We are proud of..... *having completed 11 years successfully in business *being a credible and professional small business *having successfully delivered on recruitment assignments to clients in the public and private sectors, across professions *enjoying long-term, mutually beneficial relationships with many of our clients and applicants, some since inception in 1999 *contributing to our clients transformation objectives - 81% of our all placements made in 2009 / 2010 are HDSA – 82.00% African Males and Females; and 36.00% Females *having a B-BBEE Certificate confirming that we are a Level 1 Contributor with an overall score of 103.95 / 100 *being a black empowered enterprise with 62,55% ownership by Females *supporting a values driven culture – integrity, sense of urgency and a strong service and delivery focus *our team of 19 talented people with 76 years experience in recruitment and assessment, *extensive experience gained in the corporate sector in human resources management *94% of all pinpoint one staff are HDSA (African, Coloured and Indian) Males and Females * a recruitment team committed to the pinpoint one professional processes and high standards *our Consultants who are graduates who are mentored and trained in-house *study bursaries being available to ALL staff for their personal development *the projects managed by pinpoint one created job opportunities for others *providing study bursaries to and host art exhibitions for underserved artists studying at Artist Proof Studi *our Corporate Social Investment Projects supported since 2001 having won 2 Business Day and Business and Arts South Africa Awards for effective sponsorship of the arts....... pinpoint one is a successful SMALL Business in South Africa! Our clients and applicants benefit from our professional delivery in a BIG way!

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