Program Manager at Amazon Commercial Services

About the position

Program Manager - Selling Partner Experience, Marketplace

[URL Removed] is coming to South Africa in 2024! It is an exciting time to be part of a team that will continue to innovate to bring value, convenience, and delight to our customers around the world, and now to South Africa.

We are looking for a talented Program Manager to support Selling Partner Experience. You will own stream line processes and work to build solid programs to support Amazon sellers.

You will work directly with leadership, legal, operations, transportation, procurement teams, and a variety of internal and external partners to ensure the best seller experience possible.
The right candidate will have program management background and experience leading large projects. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you'd like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing [Email Address Removed]. We want all Amazonians to have the best possible Day 1 experience. If you've already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1.

Key job responsibilities
- Partner with senior stakeholders to build and execute initiatives and roadmaps to achieve business goals.
- Identify the gaps and pain points in the existing processes and come up with solutions - short and long term
- Partner with teams to secure resources, scope efforts, set project priorities and milestones, and drive delivery.
- Set up performance management mechanisms and track the partner performance on a day to day basis;
- Write reports/documents that detail the progress to leadership on a frequent basis
- Operate autonomously; drive forecasts, and handle escalations

We are open to hiring candidates to work out of one of the following locations:

Cape Town, ZAF

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

PREFERRED QUALIFICATIONS:

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Desired Skills:

• Program Management
• Project plan

Desired Qualification Level:

• Degree

About The Employer:

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.

In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.