About the position
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Production Manager in the Western Cape
The Production Manager is responsible for ensuring that the operation is performing at their maximum productivity level within the Distribution Centre.
- Matric / NQF level 4 English
- 4 - 5 years’ experience in a Logistics / Distribution / Retail Store/Facilitator
- Min 3 years supervisory experience
- Computer literate (MS Office)
- Interpersonal skills
- Good oral and written communication skills
- Problem solving ability
- Strong decision making skills
- Organized, efficient and task driven
- Ability to multi-task
- Conflict management
- Excellent IR experience
PRIMARY RESPONSIBILITIES
- Ensuring that the handover between shift managers is consistent and done correctly
- Manager the reporting of the shift managers, checking that the correct reports are completed and the updates are completed with correct information
- Implementation of new processes to ensure the DC operates more efficiently
- Ensuring discipline is enforced and maintained, whether it be with the supervisors or TES staff
- Ensure all procedures are in places, trained and understood as well as implemented daily
- Floor walks to be conducted with the supervisors to ensure Standard Operating Procedures are followed
- Managing the Convenience supervisor and picking performance and swiping discipline of the staff
- Briefing all Supervisors on the daily targets / setting hourly goals to ensure effective production efficiency
- Ensuring that the Key Performance Indicator are set and managed and maintained across all shifts
- Ensuring consistency between all shifts and supervisors; housekeeping standards, training standards, time keeping, reporting updates to management, reports and time performance
- Ensure stock from receiving floor is put away within the set time frame (Dock to stock)
- Monitoring late picks / short picks and markouts
- Ensuring that batch refills are done timeously
COMPLIANCE
- Development and review of detailed Standard Operating Procedures. Ensuring manuals SOP’s are updated on a regular basis
- Engage with Operations manager, Shift Managers, Supervisors and TES Managers
- Address challenges ACMS compliance may experience with regards to SOP’s not being adhered to by Managers
- Ensure consistency is maintained between all shifts, supervisors and managers
PEOPLE MANAGEMENT
- Responsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of people
- Daily management and coaching of direct reports.
- Ensure adherence to all HR policies, processes, and SOPs
- Ensure Succession planning is in place for all supervisors and managers
- Ensure team members are appropriately trained and developed to fulfil their roles and drive a learning culture in the business unit
WORKING CONDITIONS
- The job entails reporting directly to the Operations Manager
- The working temperature on the DC floor ranges from 1°C to -28°C
- Full medicals are required yearly
- Manage multi shifted production and convenience teams and may be required to work outside the normal working hours
- Official working hours for this position are 44 hours per week (12 hour shifts) excluding Overtime, DC is run on a 3 shift system from Sunday to Friday as per shift roster
Desired Skills:
- Quality Control Analysis
- Monitoring
- Complex Problem Solving
- Equipment Maintenance
- Time Management
- Industrial Control Software
- Critical Thinking
