About the position
We are looking for a dedicated Product Specialist to join our team. As a Product Specialist, you will be responsible for analyzing market data, identifying trends, and developing strategies to promote our products effectively
Key Performance Areas (KPA’s):
KPA1 (35%) Product Management
- Existing products config management to latest spec – PBS
- Quality req. – NCR’s, ECR, TB, WI, BOM updates - Coordinating of this
- Coordinate or assist with testing of FW – ATP’s (Alpha/Beta)
- Coordinate or assist with testing of Hardware – ATP’s (Alpha/Beta
- Assists with technical training where required
- Carrying out ad-hoc audits on area product support & site files
- Where requested, assist with technical matters for support and projects
- Review, update, create product manuals as required
- Assist with product Alpha and Beta trials
- Coordinate or assist with customer product trials/POC’s
KPA2 (55%) Product Marketing
- Assist with creation of marketing content – Product brochures, presentations, social media etc.
- Assist with customer presentations where required
- Assist sales force with product training and/or customer interface meetings where required
- Sound understanding of product solutions and roadmap of product evolution by understanding exactly why and how the solution is solving the client problem
- Provide insight on market intelligence – Competitor solutions and Customer typical needs per sector.
- Assist with product launch activities – Product demonstration, trial , POC, presentation, creating launch advertising content.
KPA3 (10%) Administration
- Schedule daily time to answer or create necessary e-mails
- Create time for document reviews
- Create time for typical HR related weekly’s – Prompt petrol claims, leave expenses etc.
- Prompt liaising with customers through emails or phone calls where required
Minimum Qualification Required:
- Matric & Trade diploma
- Senior Technician Internal
Minimum Experience required
- Internal – Four years’ experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).
- Internal – Two years’ experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).
- External – Trade diploma relevant to electric, electronic and instrumentation or equivalent (Technicon Diploma S4) with two years qualified experience.
Competencies (Skills, Knowledge, Attributes) Required:
Skills:
- Excellent English grammar (Both speaking and writing)
- Electrical competencies
- Electronic competencies
- Excellent computer skills (administrative)
Knowledge:
- Electrical
- Electronics
- Mechanical
- Mine exposure on TMM is advantage
- MS Office, MS Teams
Attributes:
- Self-starter
- Good time management
- Diligent
- Able to adapt to rapid changes
- Able to handle pressure
- Good admin skills
- Very good communication skills
- Result driven
- Team player
Desired Skills:
- Mechanical
- Electronics
- Ms Office
