About the position
Role Description
• Lead the design of any new feature (“continuous exploration”) and work with business. stakeholders to design the optimal user experience and assess the impact on the Insights and Pricing Platforms
• Facilitate workshops to gather feature requirements.
• Create wireframes of the optimal user experience.
• Engage business stakeholders to review the user experience and obtain their input and sign-off
• Document the impact of new features on data models, business logic and business rules within the Insights Platform and Pricing Engine. This can include:
o Context diagrams
o System/data flows
o Tables summarising scenarios that impact business logic
o High-level system integration requirements (incl. data fields required in request and response payloads), etc.
• Reviewing integration specifications (IFS) from Functional Analysts to ensure that they address all requirements originating from the user experience.
• Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into Program Increment (PI) planning, collaborating with program management in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives.
• Continuously refine and sequence the product backlog:
o Gather the requirements and capture them in the form of a product backlog, consisting of user stories with acceptance criteria.
o Ensure all user stories are written and that each user story has acceptance criteria.
• Provide visible, transparent and clear direction, ensuring the development teams are clear on priorities:
o Provide clear solution direction to the agile team.
o Apply economic decision making.
o Sequence user stories based on team PI objectives.
o Balance PI objectives with local team requirements.
o Ensure team backlog readiness for next iteration.
o Include the team in backlog refinement.
o Unblock team members.
o Ensure alignment in requirements, information, and next steps amongst teams.
• Participate in Scaled Agile Framework ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups and system demos.
• Help create a release plan and track progress towards the release of a product.
• Actively promote and advocate product features and customer-first product design.
• Adhere to and improve customer service levels across businesses and service.
• Provide integrated reporting and feedback.
• Test new features in the staging environment (user acceptance testing) to provide business sign-off.
• Engage at a senior level with respect to customer centric product concepts and best practices.
• Serve as a subject matter expert to guide product development.
• Work closely with key stakeholders to define KPIs for the overall solution and propose
tracking mechanisms / visualisations / dashboards for the KPIs.
Qualifications and experience
• Degree in Business, IT, Engineering, Marketing or another relevant field
• Certified Product Owner / certified SAFe Product Owner
• +3 years’ experience in a Lead or Senior Product Owner role, with experience working in an agile team and proven success launching new and complex product features and translating business strategy and analysis into successful consumer products
• Extensive experience collaborating across multi-disciplinary teams to deliver complex projects
• Depth of understanding and experience with analytics platforms and big data
• General marketing or retail experience
Desired Skills:
- Product Owner
- SAFe
- stakeholder engagement
