Product Manager

About the position

Product Manager - Yealink

The Product Manager is responsible for both product planning and execution. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision. It includes working with technical, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager's job also includes ensuring that the product and marketing efforts support the company's overall strategy and goals.

The Company: one of a few qualified and highly specialized distributors and of the top international Broadband, Wireless, Networking and VoIP brands and is continually expanding on product offerings with a strong reputation and proven track record in the ICT industry and trusted by leading ISPs and network operators across Southern Africa.

The Position: We're looking for a Product Manager to be based permanently in Centurion. The pay range on offer is R45 000.00 to R50 000.00 CtC Package Per Month.

How to Apply:
For your application to be considered, please email your profile to [Email Address Removed] - only candidates with suitable Yealink experience will be contacted.

Requirements:

• Must be proficient with English and Afrikaans
• Completed Matric
• Completed course in Project Management - highly beneficial
• Own reliable transport with a valid drivers license
• South African with a valid South African ID
• 4+ years Technical experience along with experience in Customer Service / Care
• Must be able to manage time, projects and information
• Strong communication required (verbal and written)
• Natural problem solving abilities
• Must be able to sustain pressure and be self-motivated
• Willing to work overtime as needed
• Travel may be required for this position
• Clear Criminal Record - essential
• Clear ITC - essential

Responsibilities:

• Understand and internalize/define the product vision, strategy and roadmap.
• Gather, manage, and prioritize market/customer requirements and the matching product unique selling points (USPs)
• Act as the customer advocate articulating the user's and/or buyer's needs
• Works closely with technical, sales, marketing, and support to ensure business case and customer satisfaction goals are met
• Has technical product knowledge or specific domain expertise
• Is a market expert. Market expertise includes understanding the reasons customers purchase products. This includes a deep understanding of the competition, and how customers think of and buy your product. Product Managers need market research and competitive analysis skills to complete these tasks
• Defines what to solve in the market needs document, where you articulate the valuable market problem you're solving along with priorities and justification for each part of the solution
• Runs beta and pilot programs as well as regular reviews and checks with customers to ensure that the product meets the customer expectations
• Act as the product's leader within the company
• Develops the business case for new products, improvements to existing products, and business ventures
• Plan and supervise new product implementations/rollouts
• Define and prioritize customer segments/markets for the product
• Ultimate responsibility for product pricing and pricing policies
• Define marketing strategy and plan for the product
• Provide and continuously update product sales forecasts
• Ultimate responsibility for Supplier relationship
• Oversee supplier contract and/or target negotiations
• Oversee that supplier required reports and/or requests and questions are attended to professionally and timeously
• Present quarterly business reviews (QBR) to management and/or suppliers
• Supervise, review, and approve purchase orders (POs)
• Supervise and provide relevant internal training
• Supervise and/or provide customer training

Why Should You Apply?

• Super fast / always on internet connectivity
• Can take any network to the next level and save money
• Great Team
• Great Management
• Be recognized for hard work

Work references, criminal checks and qualification checks will be done on the successful candidate.

We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days.

Desired Skills:

• Product Manager
• VOiP
• Networking
• Sales
• IT Distribution
• Yealink
• 3CX
• Jabra
• Product Development
• Requirements Analysis
• Pricing
• Planning
• Competitive Analysis
• Sales Planning
• Inventory Control
• Strategy
• Product managing
• Product Management
• Product Strategy
• Lead Product Management
• Go-to-Market
• Go-to-market Strategy
• Product Innovation
• Consumer
• Voice of the customer
• Market analysis
• Business Strategy
• Product Planning
• Product Launch
• Strategic Thinking
• Proposition Development

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric