About the position
JOB DESCRIPTION
Role Overview:
The main purpose of the job is to deliver financial objectives and product innovation that contributes to the overall profitability of the insurance portfolio. By managing products this incumbent will ensure effective risk management and product management with the relevant compliance frameworks.
Key Responsibilities
- Accountable for product /strategy by ensuring that relevant marketing strategies and plans are in place for their product to achieve overall competitive advantage and profitability.
- Manage the end-to-end product lifecycle, from conceptualization to launch, for key initiatives within our product portfolio.
- Conduct market research, competitive analysis, and customer feedback to identify opportunities and inform product decisions
- Ensure compliance with the relevant legislation (e.g. FAIS, CPA, POPI, NCA etc)
- Ensure adequate risk management to monitor solvency of products and cell captive [i.e., where we pay claims] and proactively implement action plans.
- Enhance the product and distribution channels as well as identify new opportunities to grow the existing product.
- Influence and negotiate with internal and external business partners / providers [e.g. Guardrisk]
- Ensure effective communication strategies are implemented and aligned to the product plan with the policy holders [i.e. customers]
- Achieve growth/profit targets for the products by enhancing communication channels between the stakeholders [i.e. contact centre and stores] to maximize business requirements, processes and efficiencies.
- Provide strategic support to the insurance manager and product team [i.e. legal advisor, underwriters and claims administration].
- Ensure execution with the agreed product strategy to ensure brand objectives are met.
- Ensure adhoc business projects are executed within the agreed timelines
Requirements:
- Diploma or degree in Business/Finance or related Degree in the industry that the Product serves.
- 2-3 years of experience working in a customer facing organisation
- Experience in Banking, Retail and Insurance industries will be an advantage
- Exposure to Product Development and Scalability.
- Experience in defining and launching products that meet and exceed business objectives
- Product Knowledge in Applications and embedding these in key customer markets
- Astute Customer Market Awareness
- Excellent Collaborative Skills
- Proven ability to influence cross-functional teams without formal authority
- Commercial & Financial understanding
BENEFITS:
- Employee Wellbeing Program
- Access To Learning Platforms
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
#LI-PM1
ABOUT US
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
ABOUT THE TEAM
Value-added services encompass four core categories: media, cellular, financial services, and insurance. This team works hard to make sure that customers get the most out of their TFG experience by giving them loads of additional value.
