About the position
Our client is looking for a Product Associate / Business Analyst who has an eye for detail and a genuine passion for Fintech.
The successful candidate will work alongside the Product Manager to support the full product development lifecycle. You will be responsible for the research, documentation, testing, and internal enablement that allows the company to provide high-quality financial wellness products across multiple territories and platforms.
Responsibilities include:
- Research & Discovery: Conducting market research, competitor analysis, and partner evaluations. Gathering user feedback from internal teams and data sources to identify patterns and opportunities
- Documentation & Requirements: Drafting and maintaining Business Requirements and process documentation using standardised templates. Building and owning the product knowledge base
- Development Support: Tracking progress in Jira and flagging blockers. Writing test cases and executing alpha and beta testing, logging bugs and coordinating fixes with QA
- Internal Rollout & Enablement: Creating training materials, user guides, and FAQ documents for internal teams ahead of product launches. Supporting the Product Manager in presenting new features and enhancements across teams
- Process & Operations: Building standardised product templates
Requirements:
- Degree in Industrial Engineering, BCom (Informatics, Information Systems, Finance, or similar), or a related field
- 1-2 years professional work experience in business analysis, consulting, project coordination, operations, or a similar structured role
- Exceptionally detail-oriented
- Strong business acumen
- Passionate about fintech and financial inclusion
- A self-starter who thrives in ambiguity
- Clear, concise communicator
- Analytical and data-curious
- Proficiency in documentation and project tools (Notion, Confluence, Jira, or similar)
- Intermediate-to-advanced Excel/Google Sheets
- Exposure to SQL or analytics platforms is a bonus
Desired Skills:
- Business Analysis
- Market Research
- Jira
- SQL
- Advanced Excel