Process Manager: Midrand DC at The Foschini Group

About the position

Package & Remuneration
JOB DESCRIPTION

About TFG:

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Brand/Division:

TFG LOGISTICS manages and oversees the Distribution Function of the group. Our 8 Distribution Centres (DCs) and management support staff total over 700 employees working to efficiently move stock to stores

Key Responsibilities:

• Managing and optimising the entire outbound process.
• Leading and coordinating daily picking operations by ensuring all customer orders and replens to stores are fulfilled accurately, timely and efficiently
• Optimizing Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors
• Identifying areas for improvement and implementing innovative practical solutions.
• Coordinate with internal teams and transporters to streamline end to end processes
• Budget and cost control - including daily optimised workforce planning and scheduling
• Managing, tracking and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, SLA from allocation to dispatch
• Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your departments and ensure all activities comply with company policies, health and safety regulations and legal requirements
• People Management and development across the full employee journey

Qualifications and Experience:

• A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management/Warehouse Operations Management is advantages.
• At least 5-10 years of solid management experience
• Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
• Working knowledge of MS Office, with a strong MS Excel capability

Skills:

• Strong people management skills to ensure that the DC consistently delivers outstanding customer service with highly motivated staff
• Sound accuracy and high attention to detail
• Exceptional communication skills (written and verbal)
• The ability to confidently influence and persuade at all levels to achieve results
• A strong service-orientation, high energy levels and a strong sense of urgency
• A natural aptitude for the management of systems and business processes
• Ability to handle high pressure, stress and multi-tasking

Behaviours:

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Please ensure your Line Manager is aware and supports your application.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.