About the position
Job Title: Premium AdministratorLocation: Bryanston
Employment Type: Permanent
Date Reviewed: March 2025
Reports to: Financial Manager
Subordinates: None
Hire Resolve's Client is seeking to hire a Premium Administrator to join their team in Bryanston. The Premium Administrator supports the Financial Manager in ensuring that all premium-related financial transactions are accurately processed and recorded in a timely manner. To support the Financial Manager in managing premium-related processes, including refunds, insurer payments, debit order collections, and reconciliations.
Key Responsibilities:Unpaid Premiums
- Notify the relevant underwriting party.
- Cancel policies as per predefined rules.
- Inform clients of actions taken, such as double debits, forced debits, or cancellations.
Bank Reconciliation
- Allocate daily deposits reflected on bank statements from the premium collection provider.
- Maintain the premium age analysis and liaise with underwriters.
- Take appropriate actions on premiums outstanding for more than 45 days.
Refunds
- Validate the legitimacy of refund requests.
- Process and record refunds on the Policy Administration System.
- Forward refund requests to the Financial Manager for release.
Insurer Payments
- Download bordereaux reports.
- Prepare and submit payment schedules to insurers.
- Distribute bordereaux to insurers.
Manual/Non-Binder/Non-Collection Policies
- Allocate premiums received directly by insurers using commission statements as references.
Team Collaboration and Culture:- Demonstrate behaviour that aligns with the organisation’s values and culture.
- Share knowledge of products, systems, and processes with team members.
- Work collaboratively with the Claims team to maintain service excellence.
Process Improvement and Compliance:- Comply with all internal policies, procedures, and industry regulations.
- Identify opportunities for operational improvement and suggest enhancements.
Requirements:Education:
- Grade 12 or equivalent.
- Finance-related qualification preferred.
Experience:
- Minimum 4 years' experience in a Premium Administrator or Accounts Assistant role within an insurance brokerage or administrator.
- Strong Microsoft Excel skills.
- Experience with premium collections and bordereaux preparation is advantageous.
Languages:
- Proficient in both English and Afrikaans (verbal and written).
Core Competencies:Knowledge:
- Sound understanding of short-term insurance and premium processes in a binder environment.
- Familiarity with the financial services industry.
- Knowledge of FICA and POPIA compliance.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Skills:
- Strong interpersonal and communication abilities.
- Ability to work under pressure and multitask effectively.
- Capable of working independently or as part of a team.
- Good planning and organizational skills.
Attributes:
- High attention to detail.
- Results-driven and proactive.
- Self-motivated with a positive attitude.
- Problem-solving mindset.
- Creative, persistent, and determined.
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed].com
- Alternatively, you can also contact me [Email Address Removed][Email Address Removed]
- When applying via email please use "Premium Administrator" as the subject line
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Desired Skills:
- Premium Administrator
- Premium Administrator
- Premium Administrator
