PREMIUM ADMINISTRATOR at Competent Candidates

About the position

A well know company in the insurance industry requires a PREMIUM ADMINISTRATOR. Your:

Formal Education:

• Grade 12 or equivalent
• Finance related qualification

Experience:

• Minimum of 4 years’ experience as a Premium Administrator/Accounts assistant in insurance brokerage/ administrator
• Strong Excel Skills
• Premium collection and Bordereaux experience is an advantage

Language Requirements:

• Verbal and written communication in English and Afrikaans

Knowledge:

• Clear understanding of short term insurance and premium flows in a mandated binder brokerage
• Understanding of the financial services industry
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Understanding of FICA and POPIA

will enable you to:

Unpaids:

• Notify the relevant underwriter
• Cancel if rules dictate
• Ensure that clients are informed of the double debit/forced debit/cancellation

Bank Statements:

• Allocating all deposits reflected on the daily bank statement received from premium collection house
• Managing the age analysis and communicating with underwriters
• Taking appropriate action on policies outstanding over 45 days

Refunds:

• Ensuring that the refund is a valid refund
• Recording and processing refunds on Policy Administration system
• Send refund to FM to be released

Insurer Payments:

• Downloading bordereaux
• Preparing schedule of payments to insurers
• Emailing bordereaux’s to the insurers

Off Platform / Non-Binder / No-Collection Policies:

• Allocating premiums received directly by insurers using commission statements as reference

Maintain effective people practices:

• Align own behaviour with the organization culture and values
• Share and transfer product, process and systems knowledge to colleagues
• Collaborate and work with the Claims team to ensure required service levels are delivered

Continuous improvement to ensure effective service:

• Ensure adherence to organizational policies, practices and procedures
• Identify and recommend areas / ways to improve processes

Desired Skills:

• PREMIUM
• ADMINISTRATOR
• AFRIKAANS