Point-of-Sale Attendant

About the position

Job Title:

Point of Sale Attendant







Location:

Elsies River, Cape Town



Job Type:

Permanent



About the Company:

A proudly South African company with over 30 years of experience, supplying corrosion-resistant materials globally. As one of the country's leading distributors and exporters of stainless steel, the company plays a vital role in supporting industries such as chemicals, transport, engineering, mining, and power. With a strong presence in South Africa and Sub-Saharan Africa, the company is known for its extensive stockholding and value-added services.



Position Overview:

The Point of Sale Attendant is responsible for delivering exceptional customer service, accurately processing transactions, and maintaining an organized and efficient checkout area. This role also includes administrative and financial tasks related to order processing and payment reconciliation.



Key Responsibilities:

• Greet and assist walk-in customers in a professional and friendly manner.
• Process sales transactions accurately using the POS system.
• Verify and respond to incoming enquiries via telephone and email.
• Process all acceptable orders and resolve any discrepancies between orders and quotations.
• Capture cash book entries and perform data capturing duties.
• Reconcile payments and maintain accurate financial records.
• Handle various payment methods including cash, credit, and debit cards.
• Issue receipts, refunds, or exchanges as required.
• Assist with stock replenishment and merchandising in the POS area.
• Maintain cleanliness and orderliness of the checkout area.
• Follow opening and closing procedures for the till.
• Report any discrepancies or suspicious transactions to management.
• Adhere to all company policies and procedures.

Minimum Requirements:

• Matric / Grade 12 or equivalent.
• Minimum of 3 years' experience in a similar role.
• Experience in the steel industry is advantageous.
• Proficiency in accounting software (e.g., Syspro).
• Excellent analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.

Desired Skills:

• SALES
• COMMUNICATION
• ATTENTION TO DETAIL

Employer & Job Benefits:

• Medical Aid
• 13th Cheque