About the position
A highly respected national industry body within the financial services / insurance sector is seeking an experienced, highly organised, and discreet Personal Assistant to provide dedicated executive support to the Head of HR & Operations.
This is a high-trust, high-visibility role. You will act as a gatekeeper, project coordinator, governance administrator, and administrative backbone to a busy executive office. You will also support Board committees, manage a Code of Conduct complaints process (administrative only – legal team handles responses), and assist with special projects such as AGMs.
Qualifications & Experience:
- Matric essential and post-matric qualification (e.g., Office Administration, Secretarial Diploma, Business Administration)
- Proven work experience as a Personal Assistant (to a Head of Department, C-suite, or Board-level)
- Familiar with office organisation and optimisation techniques
- High degree of multi-skilling and time management
- Excellent written and verbal communication skills
- Advanced Microsoft Suite (Word, Excel, Outlook, SharePoint – document management)
- Team and task orientated
Key Responsibilities:
- Proactive diary and meeting management for the HoD
- Screen calls, manage correspondence, and profile documents/emails to SharePoint
- Arrange travel reservations, parking, maps, directions
- Draft, format, proof-read agendas, minutes, circulars, memoranda
- Coordinate Board Committee packs (Audit & Risk, Remuneration & Nominations)
- Type confidential documents (ER/disciplinary minutes)
- Code of Conduct complaints handling (receive, acknowledge, log on Excel if valid, forward to legal, advise complainants)
- Prepare and distribute quarterly Code of Conduct reporting
- Assist Finance team with member invoicing correspondence
- Support company secretarial matters (director updates)
- Special projects: AGMs and annual Board Committee scheduling
Desired Skills:
- Administrative/Secretarial
- Communication
- Coordination
- Diary Management
- Microsoft SharePoint
- Minute Taking
- Reporting
