About the position
Behind every well-run hospital is an efficient patient administration team. An excellent opportunity is available in the East Rand, Gauteng, for an experienced Patient Administration Manager to lead admissions, billing, and patient administration services while ensuring operational excellence, regulatory compliance, and an exceptional patient experience.
Key Responsibilities:
- Lead and manage the Patient Administration and Admissions Department.
- Oversee patient admissions, discharges, billing, and account administration processes.
- Ensure accurate ICD-10 coding, billing practices, and medical aid authorisation processes.
- Drive compliance with hospital policies, healthcare legislation, and regulatory requirements.
- Manage and develop the patient administration team through coaching, performance management, and training.
- Monitor departmental performance, identify improvement opportunities, and implement best practices.
- Liaise with medical schemes, private funders, and internal stakeholders to optimise patient administration services.
- Ensure accurate reporting, data integrity, and effective management of patient administration systems.
Minimum Requirements:
- Minimum: Diploma in Health Administration, Healthcare Management, Nursing Administration, Business Management, or a related field.
- Bachelor's degree in Health Administration, Healthcare Management, Public Health, or Business Administration will be advantageous.
- ICD-10 coding qualification (Intermediate or Advanced level) from a recognised provider such as IntelliMed or equivalent.
- Knowledge of CPT and other clinical coding systems will be advantageous.
- Minimum of 5-7 years' experience in hospital patient administration.
- Previous experience within a private hospital environment is essential.
- Proven experience managing patient admissions and administration teams within a hospital setting.
- Experience dealing with medical schemes, private funders, and hospital billing processes.
- Sound understanding of ICD-10 coding, PMB regulations, private medical aid processes, and healthcare legislation.
- Exposure to case management functions, including authorisations, length-of-stay monitoring, and scheme negotiations, will be advantageous.
Submit your CV to [Email Address Removed] or call [Phone Number Removed];.
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Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.
Desired Skills:
- Ensure accurate reporting
- Patient Administration Manager
