Parts Sales Executive (One Year Fixed Term)

About the position

Are you a technically minded parts specialist with a proven track record in the commercial vehicle sector? Our client in the automotive space is seeking a customer-centric Parts Sales Executive to join their Durban branch on a one-year contract.

Responsibilities

• Accurate Technical Identification: Utilize your strong technical aptitude to decode VINs, interpret complex parts catalogues, and ensure correct OEM part identification.
• Sales & Administrative Coordination: Manage the end-to-end sales pipeline, including generating quotations, processing invoices, placing orders, and actively managing back-orders.
• High-Volume Communication: Efficiently handle and resolve high volumes of incoming client queries via phone calls and WhatsApp, ensuring rapid turnaround times.
• Systems & Data Management: Work comfortably within SAP (or a similar ERP/parts management system) and utilize advanced Excel to track orders, stock, and client reports.

Requirements

• Education: Grade 12 / Matric is compulsory.
• Experience: Between 2 to 5 years of solid experience in truck or commercial vehicle parts sales, with specific exposure to recognized brands within the commercial vehicle groups.
• Systems & Tools: Working knowledge of SAP or a similar ERP/parts management system, alongside advanced Excel skills.
• Credentials & Compliance: A valid driver’s licence, own reliable transport, a clear criminal record, and excellent physical health with sober habits.
• Flexibility: A professional work ethic and a willingness to work overtime when operational demands require it.

Technical & Behavioural

• Technical Understanding: A solid, practical understanding of commercial truck mechanical systems to assist with diagnostic and part queries.
• Customer Excellence: Exceptional customer service and communication skills to build trust with fleet owners, workshops, and mechanics.
• Administrative Precision: Excellent attention to detail, keeping administrative errors to an absolute minimum even when managing high volumes.
• Attitude & Mindset: Highly organized, accountable, and capable of working independently while being a supportive team player. You bring a positive, growth-oriented mindset and a genuine willingness to learn.

Desired Skills:

• Parts Sales
• Commercial vehicles
• trucking