Partner Channel Account Manager (West Africa) (1 Year Contract)

About the position

ENVIRONMENT:

Our client, a software developer focused on government digitization in emerging markets, is seeking a dynamic Partner Channel Account Manager (PCAM) to lead revenue growth through the management and expansion of strategic partnerships in West Africa. This role is pivotal in driving partner development, cross-selling opportunities, and deepening market penetration within the Transport sector. It requires strong B2G sales experience and a solid understanding of government software solutions. This is a one-year contract position, based in either Senegal or Ivory Coast, with French language skills considered a strong advantage.

Key Responsibilities

Partner Management & Growth:

• Build and maintain strategic relationships with regional and national partners.
• Develop and execute joint business plans with clear sales targets and growth strategies.
• Identify and onboard new partners to expand market reach.

Sales & Revenue Generation:

• Drive new customer acquisition and existing account expansion (cross-sell/up-sell).
• Guide partners in pipeline management and deal closure.
• Set and monitor KPIs to assess partner performance and implement corrective actions.

Market & Competitive Intelligence:

• Analyse market trends, customer needs, and competitor activities.
• Leverage insights to refine partner strategies and product positioning.

Collaboration & Enablement:

• Work with partner marketing teams to launch joint campaigns.
• Provide partners with training, tools, and support to enhance sales effectiveness.
• Align internal teams (sales, marketing, product) to support partner success.

Reporting & Analytics:

• Track performance against targets using CRM (e.g., Salesforce) and BI tools.
• Report outcomes to management with data-driven recommendations.

REQUIREMENTS:

Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 5+ years in B2G sales, preferably in software/Transport sector.
• Proven track record of meeting/exceeding sales targets.
• Familiarity with government procurement processes in West Africa.

Technical Skills:

• Proficiency in CRM software (e.g., Salesforce) and sales analytics.

Other Requirements:

• French proficiency (advantageous).
• Willingness to travel regionally.
• Existing network in Transport sector/government (preferred).

                 

ATTRIBUTES:

• Exceptional communication, presentation, and stakeholder management.
• Results-driven with adaptability in fast-paced environments.
• Strong negotiation, strategic planning, and conflict resolution.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.

Desired Skills:

• Partner
• Channel
• Account