About the position
Purpose of the Position:
We are seeking a proactive and results-driven individual to take on the dual role of Lead Administrator and Telemarketer. In this capacity, you will serve as the primary point of contact for leads generated through various platforms, responsible for vetting, contacting, and distributing leads to the formal sales team as applicable. Additionally, you will engage in outbound telemarketing efforts to promote our product and secure new business opportunities.
Duties and Responsibilities but not limited to:
Your duties and responsibilities will include, but will not be limited to the following:
- Monitor and manage incoming leads generated through various platforms, including but not limited to website inquiries, social media channels, and marketing campaigns.
- Vet leads to ensure their validity and relevance to our product criteria, conducting preliminary research where necessary to gather additional information.
- Initiate contact with leads via email, phone calls, or other communication channels to gauge interest and qualify potential opportunities.
- Document lead interactions and update lead status on Dynamics, maintaining accurate and up-to-date records for effective tracking and follow-up.
- Collaborate with the formal sales team to distribute qualified leads, providing relevant background information and insights to facilitate effective engagement.
- Maintain the lead distribution strategies to ensure equitable allocation of leads among the formal sales team.
- Conduct outbound telemarketing campaigns to proactively reach out to potential retail business clients, introducing our product and its benefits.
- Continuously update and refine the marketing database with new leads and relevant information obtained through ongoing lead generation and telemarketing activities.
- Articulate the features and advantages of our product in a compelling manner, addressing customer inquiries and objections to drive interest and engagement.
Formal Education and Experience:
- Matric essential
- Additional qualifications in sales or marketing are advantageous. .
- Proven experience in lead generation, telemarketing, or sales, preferably within the financial services industry or related field.
- Familiarity with CRM software and lead management tools, with the ability to navigate and utilize these systems proficiently.
6 month probationary contract, thereafter, permanent
Desired Skills:
- outbound telesales
- lead generation
- handling objections
- manage incoming leads
- financial services
Desired Work Experience:
Desired Qualification Level:
