About the position
Remote Cold Calling Sales Agent (South Africa - UK Retail & Hospitality Market)
Role: Cold Calling Sales Agent - Card Payment Solutions
Location: Work from home (South Africa)
Target Market: UK SMEs in Retail (shops, convenience stores, boutiques) and Hospitality (cafés, pubs, takeaways, restaurants)
Hours: UK business hours (Monday-Friday)
Type: Full-time - Base + Commission
Reports To: UK Sales Manager / Head of Acquiring Sales
About the Role
We're hiring driven and confident South African sales professionals to join our remote outbound sales team, selling UK in-store card payment solutions to small and medium-sized businesses in retail and hospitality.
As a Cold Calling Sales Agent, you'll manage the entire sales process - from the first cold call through to closing the deal. You'll speak directly with business owners, uncover pain points with their existing payment providers, and show them how they can save money and receive their funds faster through a modern, transparent payment solution.
This is a full-cycle closing role with uncapped earning potential, perfect for ambitious, energetic individuals who love sales and thrive on performance and rewards.
Earning Potential
- ?? Extremely attractive commission structure - your success drives your income.
- ?? High OTE with genuine opportunities for rapid earnings growth.
- ?? Uncapped earnings - no limits to what you can achieve.
- ?? Bonuses, incentives, and career progression for consistent closers.
- ?? Base salary plus commission for stability and strong upside potential.
Key Responsibilities
- Make high-volume outbound B2B calls to UK retail and hospitality businesses.
- Engage and qualify business owners and decision-makers confidently.
- Identify key pain points, such as high processing fees, hidden charges, poor customer support, or delayed payouts.
- Present and sell PayHounds' payment solutions clearly and persuasively, highlighting savings and service benefits.
- Handle objections professionally and close deals directly over the phone.
- Submit merchant applications accurately and ensure smooth onboarding.
- Achieve and exceed daily, weekly, and monthly sales targets.
- Keep CRM systems updated with all call notes, activity, and progress.
- Maintain full compliance with UK financial conduct and data protection standards (training provided).
What We Offer
- 100% work-from-home position based in South Africa.
- UK business hours only - no late nights or weekend shifts.
- Comprehensive training on products, pricing, compliance, and sales scripts.
- Extremely attractive commissions with high OTE and uncapped earning potential.
- Performance bonuses and incentives for top achievers.
- Ongoing coaching and mentoring from experienced UK-based sales leaders.
- Career development opportunities for consistent performers, including senior and team leader roles.
- Supportive, high-energy culture where performance is recognised and rewarded.
Equipment Requirements
To perform effectively, you must have:
- A laptop or desktop computer (Windows or macOS).
- Reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload).
- A noise-cancelling headset with clear microphone quality.
- A quiet, distraction-free workspace suitable for professional outbound calling.
Skills & Attributes Needed
- Proven cold-calling and closing experience (B2B preferred).
- Strong negotiation and objection-handling skills.
- Confident, persuasive, and able to build rapport quickly.
- Fluent, clear English with a neutral or UK-friendly accent.
- Excellent listening, communication, and interpersonal skills.
- Self-motivated, target-driven, and resilient under pressure.
- Competitive and goal-oriented with a strong work ethic.
- Comfortable using CRM systems, dialers, and digital tools.
- Basic numeracy skills to explain pricing, rates, and savings.
- Professional, honest, and customer-focused approach at all times.
Ideal Candidate Profile
- Demonstrated success in closing sales over the phone.
- Experience in merchant services, telecoms, insurance, or financial sales preferred.
- Ambitious, disciplined, and confident working independently.
- Motivated by high earnings, recognition, and performance rewards.
- Passionate about helping UK businesses save money and get paid faster through smarter payment solutions.
Desired Skills:
- Cold Calling
- Telesales
- Selling
- Closing
- Finance
About The Employer:
About Switchtoo
At Switchtoo, we're changing the way UK small businesses handle card payments. We help independent retailers, pubs, cafés, and restaurants cut their card fees and get their money faster, without the hidden costs or long contracts of traditional providers. We believe in transparency, simplicity, and real savings - that's what keeps our customers (and our sales teams) happy.
