Outbound Sales Agent

About the position

ENVIRONMENT:
Join the UK's No.1 Telco/VoIP provider and take your sales career to the next level in a fast-paced, dynamic environment. As an Outbound Sales Agent, you will proactively engage with potential clients through outbound calls to promote their products, conduct in-depth needs analysis, handle objections effectively to drive conversions, and deliver exceptional customer service while maintaining a professional and engaging approach across all communication channels.

DUTIES:

• As an Outbound Sales Agent, you will be responsible for:
• Proactively engaging with prospective clients via outbound calls to promote their products.
• Conducting needs analysis and handling objections effectively to drive conversions.
• Delivering exceptional customer service and maintaining a professional approach across all communication channels.
• Meeting and exceeding sales targets by understanding customer needs and presenting tailored solutions.
• Processing customer orders accurately while ensuring compliance with service level agreements (SLAs).
• Maintaining CRM records and tracking interactions to optimize follow-ups and sales strategies.

REQUIREMENTS:

• Experience: Minimum 2 years of recent call center sales experience (Required). Cold calling experience is advantageous.
• Education: Matric Certificate (Required) with a Clear Criminal Record.
• Language: Fluent, neutral English speaker with excellent verbal and written skills.
• Tech-Savvy: Proficiency in computer applications and experience working with CRM platforms.
• Sales Mindset: Proven ability to achieve and exceed sales targets on a weekly and monthly basis. Strong
• Quality & Compliance: Understands QA scores and compliance requirements.

ATTRIBUTES:

• Communication: Excellent negotiation, objection handling, and closing skills.
• Customer-Focused: Ability to build and maintain relationships with clients.
• Adaptability: Thrives in a high-pressure, fast-paced work environment.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence.

Desired Skills:

• Sales
• CRM
• Call Centre
• Customer Service & Sales