Job Spec - Outbound Call Centre Agent
Purpose of this role:
To conduct various surveys telephonically in a professional manner as per specific client requirements and to capture and store these completed surveys electronically.
Duties & Responsibilities:
Desired Experience & Qualifications:
Package & Remuneration
Desired Skills:
For over 50 years, Quest has provided excellent temporary recruitment services. Our experienced and highly skilled consultants know that you need a flexible and bespoke approach to temporary recruitment to find the right match for your company. We do more than just recruit, we are also pioneers in specialist recruitment who can help you optimise your recruitment strategy and support you through the entire process. Our consultants pride themselves on building strong and lasting relationships and solidifying our national and local networks. Enabling business through talent Quest is South Africa’s leading provider of scalable recruitment and staffing solutions for Frontline customer service, Sales, Marketing and Support staff. Its primary services are Bulk Recruitment Solutions (Perm and temp), Field Marketing Solutions, Human Resource Outsourcing, Recruitment Process Outsourcing and Staff Optimisation Solutions. All of this is geared towards “enabling business through talent”. B-BBEE Credentials We are a 59,03% black owned company, with 49,39% black female ownership and a Level 1 B-BBEE Contributor status, allowing for 135% procurement recognition. We have an extensive presence in South Africa and the continent, with a database of over 150 000 qualified candidates. Our industry experience and extensive IT infrastructure have allowed us to turn talent acquisition into a science. For clients, this means improved request-to-delivery turnaround time; saving money and improving agility. For candidates, this means you are more likely to find an employer who matches your career needs. Quest has always been at the forefront of innovation in the recruitment industry. Our attitude of constant assessment and adjustment to the needs of the modern business has put us first in South Africa: - To offer optimised staffing solutions - To offer specialised call centre staffing solutions
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