Order Manager

About the position

Role Purpose: Focus on providing order management services to clients, working closely with product competency centres and field service team, handle administration on SAP and SalesForce tools, internal and external communication.

Key Responsibilities:

• On receipt of customer purchase order, process order confirmation of commercial terms.

• Email purchase order confirmation of commercial terms to the customer

• Place purchase order with product competency centre
• Confirm purchase order delivery date based on (materials, suppliers, PCC's, internal capacity, etc.)
• Update purchase order confirmation to include confirmed delivery date
• Email purchase order confirmation with confirmed delivery date to customer
• Attach documents to SAP (customer email and purchase order confirmation)
• Update confirmed purchase order delivery date in SAP field.
• Ensures timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction
• Monitors and resolves order issues and processing errors.

Desired Skills:

• Purchasing and expediting
• Order Processing
• Processing Of Order Management

About The Employer:

Our Client is a Leading Power Solutions Provider