Operations Manager: Shopping Centre

About the position

We are seeking an Operations Manager to oversee a cluster of buildings within our client of buildings. The ideal candidate will possess strong leadership skills, excellent organisational abilities, and a proven track record in property management operations. This role requires effective communication with tenants, clients, contractors, and internal stakeholders to maintain high standards of property management. If you thrive in a dynamic environment and have a passion for optimising operational efficiency in property management, we encourage you to apply.
REQUIREMENTS

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Building compliance and HSE requirements
• Advanced technical knowledge
• Experience in overseeing daily operations and coordinating team efforts.
• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills.

DUTIES

• Budgeting and expense control.
• Managing and creating purchase orders.
• Oversee repairs and emergency and running maintenance.
• Co-ordinate aspects such as cleaning and security
• Conduct inspections, example reinstatement, vacancy, building conditions, OHS, etc.
• Energy management.
• Liaise with internal and external parties on housekeeping matters and address building related queries.
• Ensure compliance with statutory requirements and coordinate Public Liability and Property damage claims.
• Plan and execute planned maintenance.
• Manage ad-hoc projects and coordinate tenant installations.
• Monitor monthly deviations, seek approvals, and ensure operational compliance.

Desired Skills:

• Facilities Management
• Technical Expertise
• Compliance & Safety