About the position
Our client, a leading International Logistics company based in East London, is looking to fill the position of Operations Manager.
Key Responsibilities:
Inventory Management:
- Ensure that all clients are on-boarded onto Cargowise 1 warehouse management system.
- Ensure that automated stock on hand reports, are set up for clients.
- Ensure that the Cargowise systems is effectively used for client stock intakes.
- Ensure weekly plan, accounts for cycle counts for entire product range.
- Ensure each client account is subjected to a monthly physical stock count comparing the physical stock on the floor, to Cargowise stock at hand in line with the SLA requirements.
- Ensure that cycle counts and stock take results are submitted to clients in line with SLA requirements.
Operations:
- CHEP recons - ensure weekly CHEP reconciliations are completed and documented.
- Material handling equipment - ensure that all MHE checklists are reviewed daily and that all deviations and repairs required, are attended to.
- Claims - ensure that all claims or potential claims are being logged and investigated.
- Warehouse lay-out and optimisation - manage warehouse space to maximise storage capacity and streamline product movement.
- Quality control - implementing quality checks to ensure product integrity throughout the warehouse process.
- Compliance management - ensure the adherence to safety regulations and company policies within the warehouse.
Client Interaction:
- Ensure all client complaints are being dealt with timeously.
- Submit a monthly report to the General Manager, detailing complaints received.
- Attend SLA meetings with clients where required to do so.
People Management:
- Leading and managing warehouse staff, assigning tasks and ensuring proper training to maintain operational efficiencies.
- Contract labour management.
Finance:
- Ensure that all operational billing activities are accounted for monthly.
- Review monthly billing schedules.
- Cost control measures to be put in place.
Management Reports:
- The monthly management reports to be done - CHEP recon, EC scorecard, stock loss report, operational report, OTP progress report, management review packs.
Qualifications and Experience:
- Matric / Grade 12
- Relevant tertiary qualification Degree / Diploma in Supply Chain and Logistics Management
- Minimum of 5 years' experience within the FMCG industry
- Management of a small fleet of vehicles
- Experience in the storage of chemicals and understanding the associated risks
- Experience on Cargowise warehouse management system
Competencies:
- Sound warehousing operations and warehouse management skills.
- Sound knowledge in the handling, storage and transportation of dangerous goods.
- Sound level of computer proficiency - MS Office / Cargowise
If you are interested in applying for this role, please send a detailed copy of your CV to [Email Address Removed]
If you have not been contacted within two (2) weeks, please consider your application as unsuccessful.
Desired Skills:
- Operations Management
- Warehouse Management
- Fleet Management
- Inventory Management
