Operations Manager

About the position

Operations Manager
Operations Manager
KEY RESPONSIBILITIES:

• Oversee daily operations, including planning, scheduling, routing, and general fleet management.
• Develop and implement operational policies and procedures to enhance efficiency.
• Monitor Key Performance Indicators (KPIs) to ensure that targets are met.
• Manage and mentor a team of drivers, fleet controllers, and support staff.
• Collaborate with other departments to ensure seamless service delivery, including the use of subcontractors.
• Ensure compliance with all safety regulations and company policies.
• Analyze operational data to identify areas for improvement and cost savings.
• Foster strong relationships with clients and suppliers to enhance service quality.

QUALIFICATION & SKILLS REQUIRED:

• Grade 12
• A formal qualification in Business Management, Logistics, Transportation, or a related field will be an advantage.
• Proven experience in transport operations management, preferably in the abnormal transport industry.
• Energetic, with a strong sense of responsibility and accountability.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Knowledge of cross-border abnormal transport operations.
• Experience in abnormal load permits and load configuration will be an advantage.
• Knowledge of logistics software and tracking systems is a plus.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Available after hours and over weekends to resolve any operational issues that may arise.

Desired Skills:

• Operations
• Manager
• Transport