Operations Manager - Hospitality

About the position

Our client is looking for an Operations Manager within the Hospitality industry to join their team in Yzerfontein, WC. This hands-on role is ideal for an ambitious and energetic individual looking to grow into a senior management position. The venue is a dynamic beachfront hospitality destination known for its rustic charm and event hosting. The successful candidate will oversee daily operations, manage diverse teams, coordinate with the events and marketing managers, and maintain the high standards expected at the venue. The position requires flexibility, initiative, and a willingness to tackle varied tasks – from staff management to logistical errands.

Responsibilities:

• Oversee and support the events, marketing, reception, kitchen, bar, and cleaning teams
  
  
• Foster a motivated and customer-focused team culture
  
  
• Handle staff recruitment, scheduling, training, and performance management
  
  
• Ensure smooth daily operations across all departments
  
  
• Maintain venue cleanliness, safety, and guest satisfaction
  
  
• Manage relationships with suppliers and service providers
  
  
• Coordinate with the events team for successful function execution
  
  
• Resolve guest issues and assist with event logistics
  
  
• Monitor budgets and operational costs
  
  
• Report on financial performance and identify areas for improvement
  
  
• Collaborate on business development and revenue growth strategies
  
  
• Assist with venue marketing and promotion
  
  
• Ensure the venue is well-maintained and operational at all times
  
  

Requirements:

• Experience in hospitality, event management, or a similar leadership role
  
  
• Strong organisational and multitasking abilities
  
  
• Excellent communication and interpersonal skills
  
  
• Budgeting and financial management experience
  
  
• Ability to lead and motivate a diverse team
  
  
• Willingness to work flexible hours, including weekends and evenings
  
  
• Hands-on attitude and willingness to manage practical, day-to-day tasks
  
  

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

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We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Desired Skills:

• Operations Manager - Hospitality
• Operations Manager - Hospitality
• Operations Manager - Hospitality