About the position
Our client is an established electrical contracting business specialising in commercial electrical installations and maintenance for national retail, fast-food and automotive clients. The organisation is focused on delivering reliable, high-quality electrical services while building long-term client relationships and expanding its commercial footprint.
An opportunity is available for an experienced Operations Manager (Electrical) based in Parow with a strong technical electrical background and proven commercial awareness. The successful candidate will oversee four installation and maintenance teams, coordinate daily operations, prepare accurate quotations and drive business development. This role requires a hands-on, organised leader who can manage experienced teams independently while identifying opportunities to secure new work and grow existing accounts.
Responsibilities:
Team Management & Scheduling
- Receive, record and coordinate incoming work requests, maintenance tickets and call-outs.
- Plan and schedule daily and weekly work across four installation and maintenance teams, considering urgency, location, skills and travel requirements.
- Manage emergency and after-hours call-outs and adjust schedules as priorities change.
- Monitor job progress, turnaround times and workmanship, including regular site visits.
- Sign off completed jobs and ensure job cards, photographs and supporting documentation are submitted for invoicing.
- Manage team leave, overtime, performance and disciplinary matters in accordance with company policies and labour legislation.
- Identify training requirements and mentor team leaders.
Quotations & Cost Estimation
- Conduct site visits and assessments to determine the scope of electrical installation and maintenance work.
- Prepare accurate and competitive quotations covering materials, labour, equipment and profit margins.
- Obtain supplier pricing and maintain up-to-date pricing information for commonly used materials.
- Follow up on submitted quotations and negotiate scope and pricing with clients.
- Compare estimated costs against actual job costs and use findings to improve future pricing accuracy.
Business Development & Client Relationships
- Maintain and strengthen relationships with key accounts, identifying opportunities for additional work, new store installations, refurbishments and maintenance contracts.
- Identify and secure new commercial clients across retail, franchises, automotive dealerships, offices and light industrial environments.
- Register the business on client and supplier vendor databases and respond to tenders and requests for quotations.
- Represent the organisation professionally when engaging with clients, landlords, shopfitters and main contractors.
- Prepare monthly reports on the sales pipeline, quotations submitted, successful bids and revenue secured.
Compliance, Safety & Quality Assurance
- Ensure electrical work complies with SANS 10142-1 and the applicable Electrical Installation Regulations.
- Inspect and test installations and issue Certificates of Compliance (CoCs) where required and authorised.
- Enforce occupational health and safety requirements across all sites, including risk assessments, PPE, lock-out procedures and site-specific safety documentation.
- Address client complaints and callbacks promptly, identifying root causes and implementing corrective action.
- Maintain high standards of workmanship, safety and service delivery across all teams.
Requirements:
- Qualified electrician with a recognised trade test certificate, such as Red Seal or equivalent.
- Registered with the Department of Employment and Labour as an Installation Electrician, with the required three-phase wireperson registration and authorisation to issue CoCs.
- Minimum of 5 years experience in commercial or industrial electrical work.
- At least 2 years' experience in a supervisory or management role.
- Proven experience preparing quotations and estimating material and labour costs.
- Sound working knowledge of SANS 10142-1 and the Occupational Health and Safety Act.
- Valid South African Code B or EB driver's licence and reliable own transport.
- Computer literate, including email, Excel and quoting or job-management software.
- Clear criminal record.
- Willingness to travel regularly to client sites throughout Cape Town.
- Availability to assist with after-hours and weekend work when operationally required.
Advantageous:
- Master Installation Electrician registration.
- Experience working with retail chains, fast-food franchises or automotive dealerships.
- An established network of commercial clients, shopfitters or contractors.
- Experience with tender submissions and vendor registration processes.
- A qualification in project management or business management.
Benefits:
- Performance bonus linked to new business secured and team productivity.
- Company vehicle or travel allowance.
- Company cellphone and laptop.
Desired Skills:
- Electrician
- Operations Manager
- Red Seal Qualification
- Industrial electrical work
- SANS 10142-1
- Compliance and Safety
- Business Development
- Electrical installation
- Electrical maintenance
