About the position
Job Description
Analyse processes to determine clear user requirements
Review and propose system design alternatives
Present solutions to IT Project Lead or Product Owner
Develop system solutions aligned with quality & delivery expectations
Execute Development Cycle activities:
System/technical documentation (ISO standards)
User/operations manuals
User training
System testing / parallel runs
Implementation
System audits / quality assurance
Coach and train colleagues when required
Minimum Requirements:
SKILLS REQUIREMENTS:
Qualifications/Experience:
Degree or diploma in IT or relevant testing experience
Essential Skills Requirements:
Understanding of SDLC / systems engineering concepts
End-to-end process analysis
Test case development
Modelling methods & techniques
Strong communication skills
The role requires the candidate to be able to:
Create & execute test cases
Perform basic SIT & UAT reporting
Provide system training to business testers/super users
Support and organise test case creation
Coordinate test data with developers/test analysts
Assist in execution & defect retesting
Track requirements and ensure coverage during testing
Ensure entry/exit criteria are met for all phases
Manage testing effort efficiently
Monitor and act on ITSM production tickets
Assist with PROD app configuration/performance monitoring
Follow up on investigations & resolutions
Maintain weekly/monthly ITSM reporting dashboards
Provide OPS support during holiday/on-call rotations
Advantageous Skills Requirements:
Knowledge of BMW, ITPM, AWM
Excellent proficiency in Agile Toolchain:
JIRA
Confluence
X-Ray
Desired Skills:
- End-to-end process analysis
- Modelling methods & techniques
- Perform basic SIT & UAT reporting
