About the position
Collaboration with Team Lead, Stakeholders, IT PO and Team regarding Operational topics.
Is responsible for the needs-based operating process within the agreed quality.
ensures the operability and operational quality of the applications over the entire life cycle in the area of responsibility.
Ensures the implementation of all tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product).
Controls the overall release and change management of the applications in the area of responsibility.
Controls the implementation of technical lifecycle management measures as well as the identified security measures for the assigned applications.
Controls the measures to improve operational quality for the assigned applications.
Supports the product owner with operational issues.
Prioritizes the scope of operations of the applications to the product owner for the assigned applications.
Prioritizes the necessary operational scopes for in the product backlog for the assigned applications.
Decides all operational issues within the scope of the planned resources for the assigned systems and applications.
Supports the AWM Processes "Deliver & Operate IT Technology" and "Manage IT Governance".
Controls the measurement and communication of the operation KPIs and defines the necessary measures to improve quality or the assigned applications.
Supports the LRE in post-mortem handling of major and critical incidents.
Supports the LRE in all its assigned tasks regarding the assigned applications.
Supports ITSCM tasks (e.g. IT emergency exercises) and tasks in manage availability.
Minimum Requirements:
Qualifications/Experience:
3 - 5 years work experience, diploma / degree in business / IT environment.
Essential Skills Requirements:
AWS Cloud,
PAAS,
IAS,
Experience in architecting and developing solutions for scalable, distributed systems,
Security of AWS services, securing design of VPC architectures,
RESTful APIs,
Databases/SQL (PostgreSQL advantageous),
Docker / Kubernetes (AWS / Azure advantageous),
Code versioning (Git),
Jenkins,
DevOps.
Advantageous Skills Requirements:
Strong interpersonal and communication skills.
Apache Kafka,
Kibana,
Grafana,
Terraform,
Ansible,
Heartbeat,
Agile development methodologies,
Confluence / Jira.
Desired Skills:
- AWS Cloud
- PAAS
- IAS
